Broker System

Our office will be closed on Monday, May 29 in observance of Memorial Day. We will reopen at 8:30 a.m. on Tuesday, May 30. The broker portal, online payment system, and phone access system for policy information will remain available during this closure. Thank you.


The FAIR Plan is excited to announce our upcoming adoption of the Duck Creek Technologies Policy, Claims, and Billing insurance systems, anticipated to go live in the fourth quarter of 2023. Please review the broker bulletin sent out on 5/8 and complete the requested actions by 6/16. The bulletin is available under the “Bulletins” tab within the broker portal. Not completing both actions may result in interruptions in your access to FAIR Plan systems when Duck Creek launches.

Please be advised we are experiencing a higher than average volume of claims at this time, due to the storm events throughout California. We appreciate your patience as our team works diligently to process these claims and respond to inquiries. Thank you and stay safe.


The online Dwelling Premium Calculator is temporarily unavailable at this time for condos and apartments. Please submit a new application for a formal quotation for condo or apartment structures. We apologize for the inconvenience.

ALL TRANSACTIONS must be submitted via the online system INCLUDING CANCELLATIONS except:

  • BOP Application
  • Responses to letters, correspondence, etc.
  • Send only these transactions to:
  • email: cfpuw@cfpnet.com
  • fax: (213) 252-8084
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    • Forgot your password?
  • Register for CFP Account
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