9/19/2023 – New broker portal – The California FAIR Plan has launched a new broker portal, in conjunction with our new Distribution Management System (DMS) and in advance of our incoming Duck Creek Policy system. Please visit the new portal here for important information about these changes. Please refer to the bulletin sent on 9/15 for information about signing into the new portal.
8/15/2023 - Hold and Processing Times - In light of the current market conditions in California, the FAIR Plan is experiencing high call volume, resulting in longer hold times. Additionally, these market conditions have affected policy processing times. We aim to review all submissions within 5 business days, and we encourage brokers to utilize the self-service options within the broker portal. Our focus remains on providing quality service. Thank you for your patience during this period.
Updated 8/2/2023 – Dwelling Premium Calculator - The online Dwelling Premium Calculator is temporarily unavailable at this time for condos and apartments. Please submit a new application for a formal quotation for condo or apartment structures. We apologize for the inconvenience.