Careers

Pursue a meaningful career

At the FAIR Plan, we believe that your career is in your control. We offer our employees the chance to pursue a meaningful career in the insurance industry and offer a comprehensive benefits package.

View Openings

Benefits

The FAIR Plan promotes work-life balance through a competitive benefits package that includes:

  • 401K matching up to 6 percent
  • 11 paid holidays per year
  • Pension Plan
  • Competitive Salary
  • Sick Pay
  • Healthy work-life balance

Diversity and Inclusion

Diversity. Inclusion. They’re more than just words for us. Since 1968, California Fair Plan has been a guiding example of implementing diversity and inclusion in the workplace. These hard-and-fast principles guide how we build our teams, cultivate leaders, and create a company that’s the right fit for every individual we employ. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. Lastly, we believe fostering teamwork and empowering individuals to work in a welcoming environment, where everyone is set up for success, will fulfill our commitment to excellent service.

Job Openings

Take a look at positions posted below for availability and complete job descriptions.
Please review our CCPA Notice to Applicants and Employees prior to submitting your resume.
We wish you all the best in your career!

  • Claims Manager (Remote)

    POSITION SUMMARY

    The Claims Manager is responsible for managing a large team of Independent Claims Adjusters, and oversees property loss claims on dwelling and commercial fire policies based on coverage, appraisal and verifiable damage. Ensures claims handling is compliant with California Fair Claims Settlement Practices Regulations, settlements are sound and complete, reviews and investigates when necessary. Familiar with a variety of the field’s concepts, practices and procedures. A first line leader, the Manager will mentor, coach and train staff resulting in consistent quality results.

    PRINCIPAL DUTIES AND RESPONSIBILITIES

    • Perform or supervise all personnel and functions related to claims management.
    • Assist in evaluating current processes to increase production and streamline workflow to ensure reports are timely and accurate.
    • Review and supervise independent adjuster reports, and authorize claim payment and expense payments.
    • Acts as liaison with other departments and coordinates workflow with them as needed.
    • Reviews department letters, forms and reports for accuracy and up-to-date information.
    • Identify trends and create reports to manage those trends.
    • Leads department or individual meetings to communicate issues, changes, company business, and department progress toward meeting goals.
    • Oversee staff training and team building.
    • Assists with company training for independent adjusters.
    • Coordinates and attends field inspections when necessary.
    • Assist in managing and coordinating SIU.
    • Mentors, coaches, and trains personnel to achieve desired goals and position objectives.
    • Proactively assesses claims processes and develop strategies to maintain or improve performance.
    • Monitors and documents ongoing performance utilizing objective data and subjective observations
    • Collaborates with employees individually and as a unit to promote accurate and ongoing performance feedback and promote career development.
    • Conducts daily diary reviews to evaluate claims representative’s performance
    • Performs open and closed file evaluations and audits.
    • Manage and set priorities on the daily operations of department. Manage employee performance to achieve unit, department and corporate company goals.
    • Implement policies to manage compliance requirements with claim handling guidelines and ensure good faith claim handling. Create metrics and monitor results.
    • Direct Adjusters on proper reserving and payments.
    • Monitor and report on performance of outside vendors.
    • Proactively assess Claims Processes to develop strategies to seek continual process improvement.
    • Contributes to project reviews and approves detailed designs and cost estimates for projects.
    • Works in conjunction with the Claims Compliance Training and Vendor Manager.
    • Assist Vice President of Claims as needed.
    • Participates in long-range departmental planning and provides input to operational decisions and to clarify or modify project plans, and/or schedule requirements.
    • Writes and conducts employee performance reviews and provides ongoing performance feedback. Makes hiring and compensation recommendations. May get input from Sr. Management/Executive Management.
    • Adhere to Federal and State laws and regulations.
    • Any other duties needed to help fulfill the Associations Mission, abide by the Association’s Values and fulfill the Association’s Strategic Objectives.

    EDUCATION AND EXPERIENCE

    • Bachelor degree
    • Minimum 10 years experience in property claims handling and/or investigation.
    • Minimum 5 years of management or manager role experience.
    • Fair Claims Settlement Practices Regulations & SIU Certification
    • This job requires someone with strong verbal and writing skills.
    • Previous supervisory or management experience.
    • Basic knowledge of computer software, i.e., Microsoft Word, Excel and Outlook.
    Email Resume
  • Commercial Property Examiner (Remote)

    Position Summary:

    Reviews, evaluates and processes complex commercial insurance claims and makes recommendations for resolution.  Examines, and authorizes commercial insurance claims investigated by independent adjusters.  Interacts with independent adjusters and policyholders to oversee the review of claim forms and other records to determine insurance coverage and that payment recommendations and settlements have been made in accordance with company practices, procedures, and Fair Claims Settlement Practices regulations.

    Principal Duties & Responsibilities:

    • Manages a caseload of commercial property claims from assignment through resolution.
    • Examines commercial claims investigated by independent adjusters to determine the extent of insurance coverage and validity of the claims.
    • Reviews and adjusts commercial loss reserves submitted by independent adjusters to ensure reserving activities are consistent with company policies.
    • Reviews reports submitted by independent adjusters, verifies coverage, and authorizes timely payments to policyholders
    • Reviews independent adjuster’s correspondences to policyholders for accuracy and completeness. Communicates to adjusters and/or others involved to secure missing information.
    • Promptly negotiates settlements, making sure that the settlement reflects the actual insured losses while ascertaining that the insurer is protected from invalid claims.
    • Collaborates with assigned internal personnel and/or legal counsel on claims involving litigation.
    • Investigates, evaluates, and adjusts claims, applying technical knowledge and human relations skills to promote fair and prompt settlement of claims.
    • Oversees independent adjuster files to ensure they have followed CFP IA Guidelines.
    • Verifies and analyzes data used in settling claims to ensure validity and that settlement is in accordance with company practices and procedures.
    • Maintains compliance with the Department of Insurance and Company procedures.
    • Identify fraud or illegal activity indicators and follow internal processes to refer the questionable claim to the appropriate personnel for follow up.
    • Adheres to Federal and State laws and regulation.
    • Any other duties needed to help fulfill the Associations Mission, abide by the Association’s Values and fulfill the Association’s Strategic Objectives.

    Knowledge and Skill Qualifications:

    The individual in this position must meet the following general requirements:

    • Bachelor’s degree or equivalent.
    • 5+ years of property claims adjusting experience, including 2+ years adjusting commercial property claims.
    • Excellent oral and written communication skills.
    • Working experience with MS-Office (especially Word and Excel).
    • Comprehensive understanding of policy contract/statutes and claims processes.

    Certified in CEA and Fair Claims Settlement Practices.

    Email Resume
  • Claims Supervisor (Remote)

    Position Summary:

    Supervises a team of examiners in the investigation of insurance claims for property or commercial losses based on coverage, appraisal, and verifiable damage.  Provides leadership to their assigned team to assure maximum quality, efficiency and adherence to Department of Insurance regulations and internal Claims practices and policies.

    Principal Duties & Responsibilities:  

    • Adjust reserves and provide reserve recommendations to ensure reserving activities are consistent with company policies.
    • Confer with Claims management and/or legal counsel on claims involving litigation.
    • Enter claim transactions, such as payments, reserves, notes, and other documentation in a clear and concise manner.
    • Examine claims investigated by examiners, including further investigation of questionable claims to determine payment authorization.
    • Apply claims technical knowledge and human relations skills to promote fair and prompt settlement of claims.
    • Conduct daily diary reviews on claim files to insure status letters are sent to policyholders timely and in accordance with Department of Insurance regulations.
    • Review and approve claims within designated authority level.
    • Supervise examiners to ensure they have followed CFP IA Guidelines.
    • Verify and analyze data used in settling claims to ensure validity and that settlement is in Understanding of fraudulent and illegal practices.
    • Maintains compliance with the Department of Insurance and Company procedures.
    • Supervises team of claims examiners, verifies coverage, and authorizes timely payments to policyholders
    • Reviews examiners correspondences to policyholders for accuracy and completeness.
    • Communicates to examiners and/or others involved to secure missing information.
    • Promptly negotiates settlements, making sure that the settlement reflects the actual insured losses while ascertaining that the insurer is protected from invalid claims in accordance with company practices and procedures.
    • Evaluates, coaches, and leads assigned examiners in accordance with company human resources and claims processes and procedures.
    • Leads and participates in special projects to improve department quality, efficiency, and customer service.
    • Adhere to Federal and State laws and regulation.
    • Any other duties needed to help fulfill the Associations Mission, abide by the Association’s Values and fulfill the Association’s Strategic Objectives.

    Knowledge And Skills Requirements

    • Bachelor’s degree or equivalent.
    • Excellent oral and written communication skills.
    • Working experience with MS-Office (especially Word and Excel) is required.
    • Property claims experience and excellent customer service.
    • Comprehensive understanding of policy contract/statutes and claims processes. Previous claim handling experience in Property Field, SIU and Subrogation Claim Handling.

    Certified in CEA and Fair Claims Settlement Practice preferable

    Email Resume
  • Help Desk Support I

    POSITION SUMMARY

    The Help Desk Support I role is to provide technical support to users on our LAN/WAN and Cloud environments. This person will also assist the IT Infrastructure Team with server and network support. Responsibilities include gathering and analyzing relevant issue data, resolving the issue reported and documenting the resolution in our incident report ticketing system. This person will also diagnose, resolve, and document hardware and software network problems. Other duties will also include end user training and IT related (daily/monthly) operational tasks as assigned.

    PRINCIPAL DUTIES & RESPONSIBILITIES

    • Receive and respond to all help desk tickets. Log the ticket into the management system and respond within SLA threshold, ensure every incident is entered and managed into ticketing system.
    • Ensure customer contact information is current in ticket management system.
    • Escalate inquiries to Help Desk Supervisor for triage and/or resolution.
    • Update and maintain issues knowledge base (Self Help) as appropriate.
    • Monitor internal customer help desk ticketing system for unassigned tickets.
    • General knowledge of service offerings, customer service principles and various computer software applications.
    • Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments; manages difficult or emotional customer situations.
    • Identifies solutions to improve efficiency and reduce waste.
    • Focuses on solving conflict; maintains confidentiality; listens to others without interrupting.
    • Works within guidelines of company protocols; obtains, clarifies, and provides information within established procedures
    • Prioritizes and plans work activities; sets goals and objectives; uses time efficiently; communicates activities and results as appropriate.
    • Regularly provides specific instructions to complete tasks; participates in regular reviews of assigned and completed tasks.
    • Any other duties needed to help fulfill the Associations Mission, abide by the Association’s Values, and fulfill the Association’s Strategic Objectives.

    Knowledge and Skills Requirements

    • Associates degree in IT/ Computer Science and/or 2 years’ related experience
    • Working technical knowledge of Windows Server and PC, and MAC operating systems
    • Microsoft Windows Active Directory and Office 365 apps
    • VDI technology, Anti-virus, MDM, VMware, VEEAM backup/replication – preferred
    • Minimum 1 year application support experience with Office 365 and CRM solutions.
    • Working technical knowledge of industry standards regarding network hardware and protocols
    • AWS Cloud experience with EC2 and S3 technologies.
    • 2 years hands-on hardware troubleshooting experience.
    • Certifications: Microsoft Certified IT Professional (MCITP) – preferred
    • CompTIA’s A+ – required
    • CompTIA’s Network + (preferred)
    • AWS certified (preferred)
    Email Resume
  • IT Application Test Analyst (Remote)

    POSITION SUMMARY

    The Application Test Analyst will apply subject matter expertise by verifying design documents, execute testing for new functionality, and detect issues and fixes. Provide clarifications on system requirements and design for integrating-application teams. The Application Test Analyst will create and update documentation and interface with multiple channels (depending on scope) to provide demos and application walk through & training.

    PRIMARY DUTIES & RESPONSIBILITIES

    • Work on various projects taking both a test lead role and test analyst role as dictated by project requirements for Insurance and Claims Management systems and company’s web site.
    • Create and review test strategies and plans, and work with developers and/or programmer analysts to agree on a consistent approach to test and identify risks and dependencies.
    • Identify test conditions from project documentation and develop test cases and test scripts to cover those conditions.
    • Manage and perform testing, record results, and perform initial root cause of investigation.
    • Effectively track and manage results to identify root cause and resolve issues.
    • Liaison to users and developers, and provide testing advice and support.
    • Any other duties needed to help fulfill the Associations Mission, abide by the Association’s Values, and fulfill the Association’s Strategic Objectives

    EDUCATION AND EXPERIENCE REQUIREMENTS

    • Associate degree in Computer science and/or 3 years’ equivalent work experience
    • 3 years’ experience developing and executing comprehensive test plans, inclusive of testing cases and scenarios.
    • 3 years’ experience developing documentation to support comprehensive test plan with good attention to detail. Creation of documentation to support end user training.
    • 1 year Microsoft SQL and Microsoft Access experience preferred.
    • Strong written and oral communication skills.
    • Proven analytical and problem-solving abilities and keen attention to detail
    Email Resume
  • IT Infrastructure & Security Manager (Remote)

    POSITION SUMMARY

    The Infrastructure & Security Manager is a critical role in our Information Technology department. This member of the technology leadership team has overall accountability for the end-to-end strategy and delivery of IT infrastructure and security. They will lead multiple initiatives to deliver against that strategy. This role will provide leadership, innovation, and strategy including operations for cloud, virtualization, compute, storage, data networks and hosting strategy.

    PRINCIPAL DUTIES & RESPONSIBILITIES

    • Networking/Server Management
    • Create and lead the company’s strategic and tactical technology plan (technical architecture, strategic information systems and security, products and services, vendor/customer integration.
    • Build project teams and drive/ assist change within the organization.
    • Manage all aspects of the IT architecture and associated technologies.
    • Responsible for networking, server management, storage area network management, Citrix, and Patch Management
    • Assess and document existing technology infrastructure, risks, and its capabilities.
    • Perform gap analysis for future systems, identify and evaluate solutions and sourcing alternatives.
    • Develop high level designs, plans, and prepare solution budget estimates and business cases.
    • Assist with vendor selection and manage vendor relationships.
    • Assist with the enhancement of efficiency, effectiveness, and quality of workflow via strong coordination and communication.
    • Acts as a resource to various enterprise committees in obtaining required data needed for strategic initiatives.
    • Partner with clients on the development, implementation, and integration of technology projects.
    • Assist the development, implementation and maintenance of the plans, policies and procedures required to support day-to-day IT operations.
    • Create and maintain the organization’s security infrastructure, policies and procedures, and liaison with the organization’s Compliance unit to ensure all security compliance requirements are met.
    • Adheres to Federal and State laws and regulations.

    EDUCATION AND EXPERIENCE

    • Bachelor’s Degree or equivalent required.
    • 5+ years of experience in an IT Manager role with strong security background.
    • Experience building multi-year Infrastructure strategies
    • IT/Network Certification (preferred)
    • Must have the technical experience to influence and understand at the deepest levels Network Engineering, Compute, Storage, and in-depth knowledge of private/public cloud-based platforms
    • Experience designing, implementing, or operating Technology/IT systems on leading enterprise platforms
    • Experience leading and driving infrastructure change and transformation including performance analysis, troubleshooting, and remediation techniques
    • Able to work collaboratively with cross-functional teams

    Demonstrated ability to clearly and concisely articulate issues, draft procedures and guidelines, design and track metrics, prepare and lead presentations on infrastructure, security and hosting topics

    Email Resume
  • IT Programmer Analyst (Remote)

    POSITION SUMMARY

    The Programmer Analyst’s role is to create and implement data management and collection techniques via applications programming in accordance with business and technical specifications. The Programmer Analyst will also be responsible for maintaining technical documentation, supporting existing applications, identifying program needs based on data collected and analyzed, aiding in the creation of technical specifications, aiding in creating comprehensive test cases, and applying upgrades.

    PRINCIPAL DUTIES & RESPONSIBILITIES

    • Program applications in accordance with business and technical specifications.
    • Maintains established applications using defined procedures.
    • Applies and troubleshoots vendor supplied upgrades; follows established methods for integrating or interfacing multiple applications.
    • Assists in developing application modifications to enhance functionality; creates and updates documentation for applications and may provide training to users on new or changed processes.
    • Performs systems analysis and develops beginning to intermediate programming code.
    • Provides on-call support and problem resolution for applications or systems.
    • Maintains current knowledge of relevant technology, programming skills, and applications. Participates in professional development activities as appropriate.
    • Evaluates and tests new or modified software programs and software development procedures used to verify that programs function according to user requirements and conform to established guidelines and best practices.
    • Responsible for coordination and oversight of small to medium scale technology projects, to include oversight of allocated resources.
    • Consults with Programmer Analyst Lead as needed in all project phases.
    • Performs miscellaneous job-related duties as assigned.
    • Adheres to Federal and State laws and regulations.

    EDUCATION AND EXPERIENCE

    • Bachelor’s degree in Information Systems or related
    • Minimum 3 years of progressive experience directly related to the duties and responsibilities specified.
    • Higher education and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year for year basis.
    • Knowledge of current technological developments/trends in area of expertise.
    • Solid background in Java, SQL, Visual Basic, C Sharp or equivalent for client/server applications
    • Solid background in developing web applications using Java, .NET, Python, or equivalent
    • Solid knowledge of Microsoft Access, and Crystal Reports
    • Skilled in planning, designing, installation, testing, and modification of basic systems or supporting subsystems.
    • Ability to implement, troubleshoot, debug programming changes and modifications of basic complexity and/or assists with development of more advanced programming complexity.
    • Some background and knowledge of Onbase a plus but not required
    • Property and Casualty insurance background a plus but not required.
    • Ability to communicate technical information to non-technical personnel.
    • Solid documentation writing skills
    Email Resume
  • IT Solution Architect (Remote)

    The solution architect examines functional specifications and translates them into system guidelines that shape project development as well as find ways to align projects with enterprise-level systems. This position is responsible for understanding the business objectives and conducting research on existing systems and/or new technology to devise solutions to meet the business needs.

     

    PRINCIPAL DUTIES AND RESPONSIBILITIES
    • Collaborates with the business to understand the problem and / or objective needing a technical solution.
    • Comprehend business strategies and requirements and develop necessary designs and plans to ensure projects and solutions satisfy those needs
    • Stays current with new technology to recommend tools to enhance the Association’s efficiency.
    • Leads the design and implementation of new technology to further the Association’s goals.
    • Gathers functional requirements and assess existing systems to develop project specifications and design.
    • Creates technical specifications from business requirements for programmers and other development staff.
    • Coordinates with test analysts to build test matrixes related to projects.
    • Collaborate with IT staff and business partners to create prototypes and proofs of concept as a means of eliciting and defining requirements,
    • Conducts research on existing systems and configurations to determine whether added time and work is necessary to align the project with enterprise-level systems.
    • Directs and oversees the activities of a team of developers
    • Acts as a liaison between the business and development teams.
    • Works with outside vendors to develop and implement specific aspects of the software solution.
    • Mentor, educate, and train colleagues as requested

     

    EDUCATION AND EXPERIENCE
    • Bachelor’s Degree in computer science or related field.
    • 5 years’ IT experience, with at least 3 years as a solution architect or equivalent experience.
    • Experience leading and implementing large technology projects.
    • Demonstrated project management and business analysis skills.
    • Property and casualty insurance background a plus.
    • 2+ years or Visio or equivalent diagramming experience
    • Understanding of cloud computing platforms employing virtual desktops
    • Sound knowledge of Microsoft SQL databases
    • Onbase content and workflow management software a plus
    • In-depth understanding of system integrations and use of Application Programming Interfaces (API’s)
    Email Resume
  • Large Loss Property Claims Examiner (Remote)

    Reviews, evaluates and processes complex insurance claims and makes recommendations for resolution.  Examines, and authorizes insurance claims investigated by independent adjusters.  Interacts with independent adjusters and policyholders to oversee the review of claim forms and other records to determine insurance coverage and that payment recommendations and settlements have been made in accordance with company practices, procedures, and Fair Claims Settlement Practices regulations.

     

    PRINCIPAL DUTIES AND RESPONSIBILITIES
    • Manages a caseload of high complexity property claims from assignment through resolution.
    • Examines large loss claims investigated by independent adjusters to determine the extent of insurance coverage and validity of the claims.
    • Reviews and adjusts large loss reserves submitted by independent adjusters to ensure reserving activities are consistent with company policies.
    • Reviews reports submitted by independent adjusters, verifies coverage, and authorizes timely payments to policyholders
    • Reviews independent adjuster’s correspondences to policyholders for accuracy and completeness. Communicates to adjusters and/or others involved to secure missing information.
    • Leads a team of independent adjusters as assigned during Catastrophe and /or high claims volume time periods.
    • Collaborates with assigned internal personnel and/or legal counsel on claims involving litigation.
    • Investigates, evaluates, and adjusts claims, applying technical knowledge and human relations skills to promote fair and prompt settlement of claims.
    • Oversee independent adjuster files to ensure they have followed CFP IA Guidelines.
    • Verifies and analyzes data used in settling claims to ensure validity and that settlement is in accordance with company practices and procedures.
    • Maintain compliance with the Department of Insurance and Company procedures.
    • Identify fraud or illegal activity indicators and follow internal processes to refer the questionable claim to the appropriate personnel for follow up.
    • Promptly negotiates settlements, making sure that the settlement reflects the actual insured losses while ascertaining that the insurer is protected from invalid claims.

     

    EDUCATION AND EXPERIENCE
    • Bachelor’s degree or equivalent.
    • 5+ years of property claims adjusting experience, including 2+ years adjusting large loss property claims.
    • Excellent oral and written communication skills.
    • Working experience with MS-Office (especially Word and Excel).
    • Comprehensive understanding of policy contract/statutes and claims processes.
    • Certified in CEA and Fair Claims Settlement Practices.

     

    The CA FAIR Plan supports California homeowners in need of fire/property insurance that are unable to obtain in the standard market. We offer a diverse, inclusive environment, fostering teamwork and work-life balance. Join us!

    Email Resume
  • Sr. Claims Examiner (Remote)

    Position Summary:

    Reviews, evaluates and processes insurance claims and makes recommendations for resolution.  Examines, and authorizes insurance claims investigated by independent adjusters.  Interacts with independent adjusters and policyholders to oversee the review of claim forms and other records to determine insurance coverage and that payment recommendations and settlements have been made in accordance with company practices, procedures, and Fair Claims Settlement Practices regulations.

    Principal Duties & Responsibilities:

    • Examine moderate to complex claims investigated by independent adjusters to determine the extent of insurance coverage and validity of the claims.
    • Review and adjust moderate to high reserves submitted by independent adjusters to ensure reserving activities are consistent with company policies.
    • Reviews reports submitted by independent adjusters, verifies coverage, and authorizes timely payments to policyholders
    • Maintain contact with independent adjusters, policy holders, vendors, or brokers when necessary.
    • Promptly negotiates settlements, making sure that the settlement reflects the actual insured losses while ascertaining that the insurer is protected from invalid claims.
    • Confer with Claims Management and legal counsel on claims involving litigation.
    • Enter claim transactions, such as payments, reserves, notes, and other documentation in a clear and concise manner.
    • Investigate, evaluate, and adjust claims, applying technical knowledge and human relations skills to promote fair and prompt settlement of claims.
    • Conduct daily diary reviews on claim files to insure status letters are sent to policyholders timely and in accordance with Department of Insurance regulations.
    • Pay and process claims within designated authority level.
    • Supervise independent adjusters to ensure they have followed CFP IA Guidelines.
    • Verify and analyze data used in settling claims to ensure validity and that settlement is in accordance with company practices and procedures.
    • Maintain compliance with the Department of Insurance and Company procedures.
    • Understanding of fraudulent and illegal practices.
    • Reviews independent adjuster’s correspondences to policyholders for accuracy and completeness. Communicates to adjusters and/or others involved to secure missing information.
    • Adhere to Federal and State laws and regulation.
    • Any other duties needed to help fulfill the Associations Mission, abide by the Association’s Values and fulfill the Association’s Strategic Objectives.

    The individual in this position must meet the following general requirements:

    • Bachelor’s degree or equivalent.
    • 5 to 7 years of property claims adjusting experience and excellent customer service.
    • Excellent oral and written communication skills.
    • Working experience with MS-Office (especially Word and Excel).
    • Comprehensive understanding of policy contract/statutes and claims processes.

    Certified in CEA and Fair Claims Settlement Practices.

    Email Resume
  • Statistical Reporting Analyst (Remote)

    POSITION SUMMARY

    The statistical reporting analyst is responsible for development, production, maintenance, and enhancement of reporting for
    external and internal data requests. They will assure compliance with requirements and deadlines, interpret, and
    communicate the results of reported data with various regulatory entities, bureaus, and other stakeholders.

    PRINCIPAL DUTIES & RESPONSIBILITIES

    • Responsible for extracting and reporting on information related to statistical data, including policy and claims
      data, commissions data (for 1099 reporting), and unclaimed property data.
    • Develop and maintain detailed requirements (including instructions, process flows, data reports, and data
      sources) for reporting to various insurance bureaus, insurance department, and other entities.
    • Responds to correspondence from regulatory entities, bureaus, and internal stakeholders in a timely and
      professional manner.
    • Communicate with internal departments regarding data concerns or issues.
    • Analyze data, processes, workflows, documentation, and systems development to provide assurance of data
      integrity, quality, efficiency, and regulatory and statistical reporting compliance.
    • Recommend process and efficiency improvements, quality control measures, and reporting best practices.
    • Research, interpret, and apply industry requirements and acquire necessary clarifications; develop, document,
      maintain, and implement business and technical requirements.
    • Research, formulate, and communicate moderate to complex data and regulatory reporting solutions.
    • Assist in business testing and post-production monitoring around reporting.
    • Participate in projects which impact data reporting.
    • Identify opportunities and recommend data and reporting initiatives that support corporate strategic plans,
      goals, and objectives.
    • Assist with defining reporting requirements for new policy, billing and claims system (future state).
    • Serve as potential backup for other areas as needed.
    • Adhere to Federal and State laws and regulations.
    • Any other duties needed to help fulfill the Association’s Mission, abide by the Association’s Values and fulfill the
      Association’s Strategic Objectives.


    EDUCATION AND EXPERIENCE

    The individual in this position must meet the following general requirements:

    • Bachelor’s degree in Data or Business Analytics, Mathematics, or equivalent.
    • 3 to 5 years of relevant work experience.
    • Principles of property and casualty insurance products and prior analytical work experience in that setting highly
      desirable.
    • Ability to understand data information systems and the relationship to business data, including the flow of policy
      coverage and claims data from the point of entry through all applicable computer systems.
    • Intermediate to advanced Microsoft Excel and Access skills.
    • Ability to create, modify, and run SQL scripts required.
    • Ability to efficiently manage time, organize work with minimal supervision, and meet timelines.
    • Excellent attention to detail.
    • Excellent oral and written communication skills.
    Email Resume