Careers

Pursue a meaningful career

At the FAIR Plan, we believe that your career is in your control. We offer our employees the chance to pursue a meaningful career in the insurance industry and offer a comprehensive benefits package.

View Openings

Benefits

The FAIR Plan promotes work-life balance through a competitive benefits package that includes:

  • 401K matching up to 6 percent
  • 11 paid holidays per year
  • Pension Plan
  • Competitive Salary
  • Sick Pay
  • Healthy work-life balance

Diversity and Inclusion

Diversity. Inclusion. They’re more than just words for us. Since 1968, California FAIR Plan has been a guiding example of implementing diversity and inclusion in the workplace. These hard-and-fast principles guide how we build our teams, cultivate leaders, and create a company that’s the right fit for every individual we employ. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. Lastly, we believe fostering teamwork and empowering individuals to work in a welcoming environment, where everyone is set up for success, will fulfill our commitment to excellent service.

Job Openings

Take a look at positions posted below for availability and complete job descriptions.
Please review our California Consumer Privacy Rights Act Notice to Applicants and Employees prior to submitting your resume.
We wish you all the best in your career!

  • A/P Staff Accountant (Hybrid)

    Position Summary

    The Staff Accountant is responsible for timely and accurate processing of invoices and payments. They will assist with maintaining fixed assets schedules and preparation of journal entries.

    Principal Duties & Responsibilities 

    • Process daily transactions in accounts payable (i.e. obtain approvals and issue checks).
    • Responsible for printing daily premium refund checks and monthly commission checks utilizing MHC check printing software.
    • Support timely and efficient accounts payable daily and month-end close processes.
    • Perform vendor maintenance in general ledger, including set up of payment locations and creation of new vendor request forms and/or change forms.
    • Responsible for maintaining proper filing of paid and unprocessed invoices.
    • Maintain and keep current W9 documents for Accounts Payable vendors.
    • Assist with calendar and fiscal year accounts payable close process in general ledger.
    • Responsible for monitoring company credit card, ensuring all transactions are approved with proper receipts submitted.
    • Process month end journal entry for credit card transactions
    • Process employee garnishment, broker garnishment and broker’s backup withholding.
    • Process and upload disbursements using Integration Manager (Great Plains).
    • Perform backup duties for, W-9 and 1099 reporting process.
    • Assist external auditors during audit time.

    Knowledge and Skill Qualifications

    • Bachelor’s degree or equivalent in Accounting.
    • 3 to 5 years of relevant work experience.
    • Excellent oral and written communication skills.
    • Proficient to advanced Microsoft Excel and Word skills.
    • Strong knowledge of Microsoft Dynamics Great Plains, including the Payables Module.
    • Motivated and result oriented.
    Apply
  • Application Developer Lead (Remote)

    POSITION SUMMARY

    The Application Developer Lead is the primary point of contact on implementation projects for all internal DC project team and is recognized by the project team as the expert on the product and project. Serves as the point of escalation for project related activities. They are responsible for the performance of the team and is expected to mentor team members by increasing their knowledge and skills of the project, product and customer. Also, may be expected to work across multiple complex projects simultaneously.

    PRINCIPAL DUTIES AND RESPONSIBILITIES

    • Oversees development team to ensure the configuration and custom components meet application requirements and performance goals.
    • Oversees the configuration, building, and testing of the application.
    • Ensure debugging and remediation of application system errors are being handled promptly and efficiently.
    • Leads discussions with Business Stakeholders to understand and translate technical requirements into user and application requirements.
    • Leads development team and delivers successful outcomes, while anticipating business challenges and implementing solutions.
    • Serve as primary point of escalation for project team and customer, engaging leadership only when necessary, articulating issues, calling out risks on developing efforts.
    • Provide summary project status reporting visibility for all internal DC project implementations to CFP IT leadership.
    • Serves as a mentor for development team.
    • Performs other related duties and activities as required.

    EDUCATION AND EXPERIENCE

    • Bachelor’s degree, or equivalent in Computer Science, Computer Engineering, Information Systems, or a closely-related Computer/IT technical and analytics field
    • Minimum of 12 years’ professional experience, preferably in implementing software applications
    • Experience with Duck Creek configuration and systems integration (Policy, Billing, Claims, Reinsurance, third-party systems).
    • Experience with implementation of Duck Creek Platform
    • Experience in implementing P&C Insurance software applications
    • Experience in HTML, ASP, and XML preferred
    • Previous experience working in a customer facing role
    • Demonstrated experience leading a team and managing employee performance
    • Facilitation experience for conducting requirements gathering and stakeholder agreement meetings
    • Familiar with business process design concepts and principles.
    • Familiarity with insurance products, rules and methodologies desirable
    • Familiarity with merge fields for Microsoft Word and Adobe
    • Excellent communication skills, verbal and written
    • Excellent analytical and problem-solving skills
    Apply
  • Billing Representative (Hybrid)

    POSITION SUMMARY

    The Billing Representative provides customer service support for Billing. They provide answers on inquiries received related to billing, premium payments application or other related billing matters for internal and external customers. This role investigates and resolves inquires received.

    PRINCIPAL DUTIES & RESPONSIBILITIES

    • Answer incoming billing calls related to New Business and Policy for all company’s lines of business.
    • Provide verified information on inquiries related to payments, invoices, or any other billing related matter.
    • Investigate and resolve inquiries received related to billing for insurance policy payments received, premium refunds disbursed and payment plan changes.
    • Perform OFAC clearance duties and communicate with corresponding departments on the results.
    • Perform Premium Collections follow-up and resolution.
    • Respond to internal and external customers related to billing inquiries timely and professionally.
    • Review lockbox payments and apply to customer and broker accounts during low call volume.
    • Perform back up duties for the accounting department.

    EDUCATION & EXPERIENCE

    • Minimum one year customer service experience in Billing or Accounts Receivable.
    • Exhibit excellent oral and written communication skills.
    • Exceptional typing and 10key by touch skills preferred.
    • Basic computer skills and knowledge of Excel and Word.
    • High School Diploma required.
    • Insurance billing experience preferred.
    Apply
  • Claims Examiner-Contents (Remote)

    POSITION SUMMARY

    The Claims Examiner processes insurance claims for property or commercial losses based on coverage, appraisal, and verifiable damage.  They interact with independent adjusters and policyholders. They review claim forms and other records to determine insurance coverage, payment recommendations, and settlements per company practices, procedures, and Fair Claims Settlement Practices regulations.

    PRINCIPAL DUTIES AND RESPONSIBILITIES

    • Investigate, evaluate, and adjust large contents claims, promoting fair and prompt settlement of claims.
    • Pay and processes large contents claims within designated authority level.
    • Adjust reserves and provide reserve recommendations to ensure reserving activities are consistent with company policies.
    • Ensure all contents settlements have been made in accordance with company practices, procedures, and Fair Claims Settlement Practices regulations.
    • Enter claim transactions, such as payments, reserves, notes, and other documentation in a clear and concise manner.
    • Conduct daily diary reviews on claim files to ensure status letters are sent to policyholders in a timely manner and in accordance with Department of Insurance regulations.
    • Maintain compliance with the Department of Insurance and Company policy & procedures.
    • Review reports submitted by independent adjusters, verifies coverage, and authorizes timely payments to policyholders.
    • Promptly negotiate settlements, making sure that the settlement reflects the actual insured losses while ascertaining that the insurer is protected from invalid claims.
    • Confer with management and legal counsel on claims involving litigation.

    EDUCATION AND EXPERIENCE

    • Bachelor’s degree or equivalent preferred.
    • Excellent oral and written communication skills.
    • Working experience with MS-Office (especially Word and Excel) is required.
    • 2 to 5 years property claims experience and excellent customer service.
    • Experienced handling contents claims.
    • Comprehensive understanding of policy contract/statutes and claims processes.
    • Certified in CEA and Fair Claims Settlement Practices preferred.
    • Experienced in identifying fraudulent and illegal practices.
    Apply
  • IT Application Test Manager (Remote)

    POSITION SUMMARY

    The IT Test Manager will apply subject matter expertise to oversee the testing process of services and products to ensure quality standards and project deadlines are met. They will provide clarification on system requirements and design for integrating-application teams. The IT Test Manager will define, design, and deliver all testing work, including functional testing, system integration testing, regression, and support user acceptance testing (undertaken by subject matter experts situated within the business). Additionally, they will document queries, defects and provide adequate data to allow rapid resolution using DevOps Agile methodologies and best practices.

    PRIMARY DUTIES & RESPONSIBILITIES

    • Manage the flow of day-to-day operations within the manual and automated functional testing teams.
    • Plan, develop, execute, and maintain test strategy across products and platforms of the Association.
    • Analyze all testing needs (manual test case execution and automated regression) based on software code development for internal business units: Policy, Billing, Claims, and Insights.
    • Manage the testing efforts of the team with timely escalation of software code failure for triage.
    • Work with internal and external stakeholders to triage and prioritize issues for resolution.
    • Agree on Sprint testing timelines through collaboration with business areas within the IT department: Infrastructure, Development (Software and Database), and Business Analysts to ensure established deadlines are met.
    • Understand the internal platforms of the Association (Portal, Website, and SharePoint/Intranet) as they relate to the set-up of all non-production environments (Dev, UAT, Performance, AWS).
    • Provide leadership, support, and guidance to team members.
    • Understand the functionality and navigation of the Duck Creek Technologies platform as it relates to testing and user experience.
    • Monitor testing progress that meet software code deployment deadlines for the Duck Creek Technologies platform.
    • Define and schedule load testing for the Duck Creek Technologies production environment.
    • Create and distribute reports to executive leadership and management on testing efforts.
    • Communicate the status of testing initiatives, quality risks, dependencies, gaps, or issues to the stakeholder groups and lead triage meetings.
    • Establish, document, enhance QA processes, and train internal and external stakeholders on those processes.
    • Define quality metrics and implement measurements to determine testing efficiency

    EDUCATION & EXPERIENCE REQUIREMENTS

    • Bachelor’s degree in Information Systems or related discipline.
    • 5 or more years of experience managing a testing team comprised of internal resources as well as external testing resources.
    • Hands-on experience working within the Duck Creek Technologies platform functionality preferred.
    • Solid experience with SAAS platforms, such as Duck Creek On-Demand and similar products (i.e., Guidewire)
    • Experience developing and executing comprehensive test plans and cases in ADO Test Plan.
    • Excellent organization, communication, leadership, project and time management skills.
    Apply