Careers

Pursue a meaningful career

At the FAIR Plan, we believe that your career is in your control. We offer our employees the chance to pursue a meaningful career in the insurance industry and offer a comprehensive benefits package.

View Openings

Benefits

The FAIR Plan promotes work-life balance through a competitive benefits package that includes:

  • 401K matching up to 6 percent
  • 11 paid holidays per year
  • Pension Plan
  • Competitive Salary
  • Sick Pay
  • Healthy work-life balance

Job Openings

Take a look at positions posted below for availability and complete job descriptions.
Please review our CCPA Notice to Applicants and Employees prior to submitting your resume.
We wish you all the best in your career!

  • Staff Accountant

    POSITION SUMMARY

    This position is responsible for the cash management and premium day-to-day duties as part of the accounting department. The position will be heavily involved in reviewing and validating banking and premium information. Responsible for processing premium related requests, processing check requests, reviewing payments received.  Also responsible for daily bank activities such as cash deposit reconciliation (ACH, Check 21, EDI and vault deposits) Assists with the preparation of journal entries.

    PRINCIPAL DUTIES & RESPONSIBILITIES

    • Support the operational needs of the company including cash management, armored car deposits and cash handling needs for Divisions I & II and the CEA.
    • Prepare daily bank deposit reconciliation to assure that all sources of premium postings to the premiums system are accounted and credited correctly to the bank accounts.
    • Assist with preparation of daily & monthly journal entries.
    • Process daily bank transactions, reviewing positive pay items and obtain status and copies of negotiated check as requested.
    • Liaise with the bank, policyholders and brokers which includes written, verbal or email communication.
    • Process daily premium change requests which include voiding and reissuing checks, posting payments, reinstating policies and making requested policy changes in premium system.
    • Receive checks and make daily bank deposits.
    • Perform backup duties for pcash processing and assist when necessary to ensure timely processing of premium remittance checks.
    • Perform backup duties for Accounts Payable
    • Adhere to Federal and State laws and regulation.
    • Any other duties needed to help fulfill the Associations Mission, abide by the Association’s Values and fulfill the Association’s Strategic Objectives.

    EDUCATION AND EXPERIENCE

    • Bachelor of Arts/Sciences Degree in Accounting or Business Administration required
    • 2-4 years of related work experience
    • Strong Microsoft Excel and Word experience required.
    • Knowledge of systems and processes related to treasury and financial management
    • Strong analytical and problem-solving skills
    • Strong attention to detail and ability to operate with a high degree of accuracy
    • Strong initiative, organization skills and ability to self-manage while remaining flexible to changing tasks and priorities
    • Excellent Typing skills and 10 Key by touch
    • Insurance background a plus
    Email Resume
  • Claims Coverage Specialist (Remote)

    POSITION SUMMARY

    The Claims Coverage Specialist reviews and evaluates moderate to complex coverage issues (homeowners and commercial claims) and makes recommendations for resolution.  Researches and documents legal interpretations and case law regarding policy interpretation.  Interacts with staff, independent adjusters, and policyholders to oversee settlements that have been made in accordance with company practices, procedures, and Fair Claims Settlement Practices regulations.  Assists in resolving and tracking Department of Insurance compliance regulations.

    PRINCIPAL DUTIES & RESPONSIBILITIES

    • Examine claims with moderate to complex coverage issues to determine the extent of coverage and validity of the claims.
    • Interact with customers, staff, independent adjusters, and management to resolve coverage issues.
    • Research and document legal interpretations and case law in relation to claims coverages.
    • Confer with claims management and legal counsel on claims involving litigation.
    • Maintain compliance with the Department of Insurance and Company procedures.
    • Assist in resolving Department of Insurance complaints, as well as analyze any violations and recommend trends or areas of opportunity for training/process updates.
    • Understanding of fraudulent and illegal insurance practices.
    • Adhere to Federal and State laws and regulation.
    • Any other duties needed to help fulfill the Associations Mission, abide by the Association’s Values and fulfill the Association’s Strategic Objectives.

     

    The individual in this position must meet the following general requirements:

    • Bachelor’s degree or equivalent.
    • Minimum of 5 to 7 years property claims adjusting experience and excellent customer service.
    • Underwriting and/or legal experience can be combined with property claims experience.
    • Experience handling moderate to complex coverage issues in homeowners and commercial claims.
    • Experience monitoring company compliance regulations.
    • Experience responding to and communicating with the Department of Insurance.
    • Excellent oral and written communication skills.
    • Working experience with MS-Office (especially Word and Excel).
    • Comprehensive understanding of policy contract/statutes and claims processes.

    Certified in California Earthquake Authority and CA Fair Claims Settlement Practices preferred.

  • Accounts Payable Supervisor

    Position Summary

    The Accounts Payable Supervisor is responsible for the accounts payable process, including processing of invoices and payments, W-9 maintenance and 1099 reporting for vendors and brokers, as well as commission accounting. They will oversee the unclaimed property check reissuance process.

    Principal Duties & Responsibilities 

    • Ensure timely and efficient accounts payable daily and month-end close processes.
    • Supervise daily transactions in accounts payable (i.e. approval of payments and accurate recording of expenses) and commission accounting (i.e. payments, withholdings, and resolution of commission inquiries).
    • Supervise timely transmission of cash disbursements, voids, etc. to the bank.
    • In charge of creating wire disbursements for approval by management.
    • Maintain, reconcile and prepare journal entries for company credit cards transactions.
    • Supervise the unclaimed property process to ensure timely reissuance of checks and updating of information in unclaimed property software.
    • Responsible for maintaining accurate W-9 information for vendors, brokers and supervising vendor maintenance in the general ledger, premiums and claims systems.
    • Responsible for working with 1099 software vendor to complete TIN matching, 1099 forms submission, handle IRS withholding notices and remittance of funds to IRS, if any.
    • Responsible for maintaining fixed assets schedules and preparation of fixed asset journal entries.
    • Provide information and reconciliations for financial audits and Department of Insurance examinations.
    • Responsible for calendar and fiscal year accounts payable close process in general ledger.
    • Ensure proper maintenance, filing, and storage of records in accordance with department record retention guidelines.
    • Supervises and develop Accounting staff. Provide direction and guidance as needed to accomplish team goals.
    • Assist in implementation of automation efforts to streamline Accounting processes, including enhancements to accounts payable workflows.
    • Liaise with bank personnel concerning disbursement transactions and with government agencies in matters of levies and other inquiries.
    • Responsible for annual review, counseling and performance management of Accounting Staff.
    • Adhere to Federal and State laws and regulations.
    • Any other duties needed to help fulfill the Association’s Mission, abide by the Association’s Values and fulfill the Association’s Strategic Objectives.

    Knowledge and Skill Qualifications

    The individual in this position must meet the following general requirements:

    • Bachelor’s degree or equivalent in Accounting.
    • 5 to 7 years of Accounts Payable work experience, with 1-2 years of Accounts Payable management experience
    • Excellent oral and written communication skills.
    • Proficient to advanced Microsoft Excel and Word skills.
    • Strong knowledge of Microsoft Dynamics Great Plains, including the Payables Module.

    Knowledge of 1099 filing software (SOVOS) preferable.

    Email Resume
  • Claims Manager (Remote)

    POSITION SUMMARY

    The Claims Manager is responsible for managing a large team of Independent Claims Adjusters, and oversees property loss claims on dwelling and commercial fire policies based on coverage, appraisal and verifiable damage. Ensures claims handling is compliant with California Fair Claims Settlement Practices Regulations, settlements are sound and complete, reviews and investigates when necessary. Familiar with a variety of the field’s concepts, practices and procedures. A first line leader, the Manager will mentor, coach and train staff resulting in consistent quality results.

    PRINCIPAL DUTIES AND RESPONSIBILITIES

    • Perform or supervise all personnel and functions related to claims management.
    • Assist in evaluating current processes to increase production and streamline workflow to ensure reports are timely and accurate.
    • Review and supervise independent adjuster reports, and authorize claim payment and expense payments.
    • Acts as liaison with other departments and coordinates workflow with them as needed.
    • Reviews department letters, forms and reports for accuracy and up-to-date information.
    • Identify trends and create reports to manage those trends.
    • Leads department or individual meetings to communicate issues, changes, company business, and department progress toward meeting goals.
    • Oversee staff training and team building.
    • Assists with company training for independent adjusters.
    • Coordinates and attends field inspections when necessary.
    • Assist in managing and coordinating SIU.
    • Mentors, coaches, and trains personnel to achieve desired goals and position objectives.
    • Proactively assesses claims processes and develop strategies to maintain or improve performance.
    • Monitors and documents ongoing performance utilizing objective data and subjective observations
    • Collaborates with employees individually and as a unit to promote accurate and ongoing performance feedback and promote career development.
    • Conducts daily diary reviews to evaluate claims representative’s performance
    • Performs open and closed file evaluations and audits.
    • Manage and set priorities on the daily operations of department. Manage employee performance to achieve unit, department and corporate company goals.
    • Implement policies to manage compliance requirements with claim handling guidelines and ensure good faith claim handling. Create metrics and monitor results.
    • Direct Adjusters on proper reserving and payments.
    • Monitor and report on performance of outside vendors.
    • Proactively assess Claims Processes to develop strategies to seek continual process improvement.
    • Contributes to project reviews and approves detailed designs and cost estimates for projects.
    • Works in conjunction with the Claims Compliance Training and Vendor Manager.
    • Assist Vice President of Claims as needed.
    • Participates in long-range departmental planning and provides input to operational decisions and to clarify or modify project plans, and/or schedule requirements.
    • Writes and conducts employee performance reviews and provides ongoing performance feedback. Makes hiring and compensation recommendations. May get input from Sr. Management/Executive Management.
    • Adhere to Federal and State laws and regulations.
    • Any other duties needed to help fulfill the Associations Mission, abide by the Association’s Values and fulfill the Association’s Strategic Objectives.

    EDUCATION AND EXPERIENCE

    • Bachelor degree
    • Minimum 10 years experience in property claims handling and/or investigation.
    • Minimum 5 years of management or manager role experience.
    • Fair Claims Settlement Practices Regulations & SIU Certification
    • This job requires someone with strong verbal and writing skills.
    • Previous supervisory or management experience.
    • Basic knowledge of computer software, i.e., Microsoft Word, Excel and Outlook.
    Email Resume
  • Claims Processor

    POSITION SUMMARY

    Reviews insurance claims forms and documents for accuracy and completion and obtains missing information as necessary. Responsible for calculating claims amounts and submitting claims for payment. Previous experience processing California Wildfire Claims is highly desirable. Requires a high school diploma or its equivalent. Must have or actively pursuing a Property Casualty Insurance Designation. Typically reports to a supervisor. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area.

    PRINCIPAL DUTIES AND RESPONSIBILITIES

    While no Job Description can possibly include all duties that may be required by the Association, the following is a summary of the primary responsibilities of the position.

    • Verify coverage in AIMS on incoming new losses.
    • Process new losses in the claims system.
    • Pull Property Detail Reports & Grant Deeds from Core Logic and Zillow rental information from the internet and import these documents into the electronic claim file.
    • Provide excellent customer service on all telephone calls & inquiries.
    • Handle in-house claim denials by calling the insureds and confirming coverage.
    • Issue denial letters to the insureds, citing the appropriate policy language and in compliance with Department of Insurance Regulations.
    • Send claim referrals on files that require the underwriter’s review.
    • Index incoming documents from the claims queue, such as adjuster reports, emails, and correspondences.
    • During high volume of incoming claims during a catastrophe, assist in calculating and issuing FRV checks.
    • Proofread claim checks issued by examiners for accuracy against documentation in claim file and return check to examiner if corrections are needed.
    • Notify check signers when claims checks are ready for their signatures.
    • Scan and index mail or returned mail delivered to the claims department.
    • Prepare loss runs requested by brokers or insureds.
    • Mail claim acknowledgment letters to the insureds and brokers after a loss has been assigned to an independent adjusting firm.
    • Prepare check receipts and meet with insureds at the front desk for check pickups.
    • Review void check list before delivering hard copy of voided check to accounting department.
    • Adhere to Federal and State laws and regulation.
    • Any other duties needed to help fulfill the Associations Mission, abide by the Association’s Values and fulfill the Association’s Strategic Objectives.

    EDUCATION AND EXPERIENCE

    • Reviews insurance claims forms and documents for accuracy, completion and obtains missing information as necessary.
    • Responsible for calculating claims amounts and submitting claims for payment.
    • Previous experience processing California Wildfire Claims is highly desirable.
    • Requires a high school diploma or its equivalent.
    • Customer Service Experience.
    • Adaptability, Customer Focus, Self – Improvement and Teamwork.

    Must have or actively pursuing a Property Casualty Insurance Designation.

    Email Resume
  • Sr. Claims Examiner (Remote)

    Position Summary:

    Reviews, evaluates and processes insurance claims and makes recommendations for resolution.  Examines, and authorizes insurance claims investigated by independent adjusters.  Interacts with independent adjusters and policyholders to oversee the review of claim forms and other records to determine insurance coverage and that payment recommendations and settlements have been made in accordance with company practices, procedures, and Fair Claims Settlement Practices regulations.

    Principal Duties & Responsibilities:

    • Examine moderate to complex claims investigated by independent adjusters to determine the extent of insurance coverage and validity of the claims.
    • Review and adjust moderate to high reserves submitted by independent adjusters to ensure reserving activities are consistent with company policies.
    • Reviews reports submitted by independent adjusters, verifies coverage, and authorizes timely payments to policyholders
    • Maintain contact with independent adjusters, policy holders, vendors, or brokers when necessary.
    • Promptly negotiates settlements, making sure that the settlement reflects the actual insured losses while ascertaining that the insurer is protected from invalid claims.
    • Confer with Claims Management and legal counsel on claims involving litigation.
    • Enter claim transactions, such as payments, reserves, notes, and other documentation in a clear and concise manner.
    • Investigate, evaluate, and adjust claims, applying technical knowledge and human relations skills to promote fair and prompt settlement of claims.
    • Conduct daily diary reviews on claim files to insure status letters are sent to policyholders timely and in accordance with Department of Insurance regulations.
    • Pay and process claims within designated authority level.
    • Supervise independent adjusters to ensure they have followed CFP IA Guidelines.
    • Verify and analyze data used in settling claims to ensure validity and that settlement is in accordance with company practices and procedures.
    • Maintain compliance with the Department of Insurance and Company procedures.
    • Understanding of fraudulent and illegal practices.
    • Reviews independent adjuster’s correspondences to policyholders for accuracy and completeness. Communicates to adjusters and/or others involved to secure missing information.
    • Adhere to Federal and State laws and regulation.
    • Any other duties needed to help fulfill the Associations Mission, abide by the Association’s Values and fulfill the Association’s Strategic Objectives.

    The individual in this position must meet the following general requirements:

    • Bachelor’s degree or equivalent.
    • 5 to 7 years of property claims adjusting experience and excellent customer service.
    • Excellent oral and written communication skills.
    • Working experience with MS-Office (especially Word and Excel).
    • Comprehensive understanding of policy contract/statutes and claims processes.

    Certified in CEA and Fair Claims Settlement Practices.

    Email Resume
  • Claims Supervisor (Remote)

    Position Summary:

    Supervises a team of examiners in the investigation of insurance claims for property or commercial losses based on coverage, appraisal, and verifiable damage.  Provides leadership to their assigned team to assure maximum quality and efficiency and adherence to Department of Insurance regulations and internal Claims practices and policies.

    Principal Duties & Responsibilities:  

    • Adjust reserves and provide reserve recommendations to ensure reserving activities are consistent with company policies.
    • Confer with Claims management and/or legal counsel on claims involving litigation.
    • Enter claim transactions, such as payments, reserves, notes, and other documentation in a clear and concise manner.
    • Examine claims investigated by examiners, including further investigation of questionable claims to determine payment authorization.
    • Apply claims technical knowledge and human relations skills to promote fair and prompt settlement of claims.
    • Conduct daily diary reviews on claim files to insure status letters are sent to policyholders timely and in accordance with Department of Insurance regulations.
    • Review and approve claims within designated authority level.
    • Supervise examiners to ensure they have followed CFP IA Guidelines.
    • Verify and analyze data used in settling claims to ensure validity and that settlement is in Understanding of fraudulent and illegal practices.
    • Maintains compliance with the Department of Insurance and Company procedures.
    • Supervises team of claims examiners, verifies coverage, and authorizes timely payments to policyholders
    • Reviews examiners correspondences to policyholders for accuracy and completeness.
    • Communicates to examiners and/or others involved to secure missing information.
    • Promptly negotiates settlements, making sure that the settlement reflects the actual insured losses while ascertaining that the insurer is protected from invalid claims in accordance with company practices and procedures.
    • Evaluates, coaches, and leads assigned examiners in accordance with company human resources and claims processes and procedures.
    • Leads and participates in special projects to improve department quality, efficiency, and customer service.
    • Adhere to Federal and State laws and regulation.
    • Any other duties needed to help fulfill the Associations Mission, abide by the Association’s Values and fulfill the Association’s Strategic Objectives.

    KNOWLEDGE AND SKILLS REQUIREMENTS

    • Bachelor’s degree or equivalent.
    • Excellent oral and written communication skills.
    • Working experience with MS-Office (especially Word and Excel) is required.
    • Property claims experience and excellent customer service.
    • Comprehensive understanding of policy contract/statutes and claims processes. Previous claim handling experience in Property Field, SIU and Subrogation Claim Handling.

    Certified in CEA and Fair Claims Settlement Practice

    Email Resume
  • Claims Vendor Coordinator (Remote)

    POSITION SUMMARY

    The Claims Vendor Coordinator develops and manages vendor service level agreements, billing guidelines and onboarding of new adjusting firms.  This position is responsible for overseeing the day-to-day operations of the vendors, identifying training needs, assigning claims, and tracking performance.

    PRINCIPAL DUTIES & RESPONSIBILITIES

    • Develops and maintains standard metrics of vendor performance.
    • Identifies deficiencies and works with IA firms, Claims management and other internal resources, including trainers and file reviewers, to mitigate issues and provide solutions.
    • Develops and maintains standard metrics to monitoring vendor bills and policies.
    • Implements and maintains policies to manage compliance requirements with claim handling guidelines and ensure good faith claim handling.
    • Utilizes a scorecard to measure and improve vendor performance.
    • Identifies staffing needs and works with Claims management and vendors to secure and release vendors as necessary to maintain appropriate staffing levels.
    • Maintains strategic relationships with existing and new vendors to service immediate and emerging needs.
    • Secure CAT adjusting firm capacity and pre-negotiate terms with IA’s.
    • Conduct monthly audits of service level agreements, with a focus on quality management and process improvement.
    • Act as the California Earthquake Authority liaison.
    • Adhere to Federal and State laws and regulation.
    • Any other duties needed to help fulfill the Associations Mission, abide by the Association’s Values and fulfill the Association’s Strategic Objectives.

    Knowledge and Skills Requirements

    • Bachelor’s degree or equivalent
    • 3+ years’ experience in property claims, including experience in large loss property claims
    • 2+ years in vendor management
    • Fair Claims Settlement Practices Regulations & SIU Certification
    • Demonstrated communication skills, both verbal and writing skills

    Proficient with Microsoft Office Suite of Products.

    Email Resume
  • Claims Trainer (Remote)

    Position Summary:

    The primary purpose for this position is to create, deliver and facilitate claims employee training and development programs that improve claims quality, emphasize our focus on caring for our customers, performance, and productivity and promote career development. This position reports directly to the claims manager. This position will ensure Claims Business Unit and Corporate standards are met and process improvements are initiated and institutionalized.

    Principal Duties & Responsibilities:

    While no Job Description can possibly include all duties that may be required by the Association, the following is a summary of the primary responsibilities of the position.

    • Create training materials, delivery methods and development programs for employees in alignment with the Claims unit and company strategy and standards.
    • Present information, using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos, lectures and the like.
    • Schedule classes based on availability of classrooms, equipment, instructors, and other resources.
    • Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials.
    • Make recommendations to management specific training programs to help employees maintain or improve job skills.
    • Monitor, measure, evaluate and record training activities and program effectiveness.
    • Evaluate training materials such as outlines, presentations, and handouts for continuous improvement.
    • Develop alternative training methods if expected improvements are not seen.
    • Monitor training costs to ensure budget is not exceeded and justify expenditures.
    • Keep up with developments in area of training content and delivery methodologies to keep us current if not cutting edge in our offerings.
    • Participate in curriculum design and development specific to courses you are leading. Make recommendations and participate in the redesign and maintenance of training materials as they age.
    • Adhere to Federal and State laws and regulation.
    • Any other duties needed to help fulfill the Associations Mission, abide by the Association’s Values and fulfill the Association’s Strategic Objectives.

    Knowledge and Skills Requirements:

    • Bachelor’s degree or equivalent.
    • Minimum 3 years Property Claims experience
    • Minimum 2 years as a Claims Trainer and/or developer
    • Proficient with Xactimate and XactAnylsis
    • Demonstrated presentation and communication skills (verbal and written)

    Proficient with Microsoft Office Suite of products

    Email Resume
  • Claims Examiner Trainee

    POSITION SUMMARY

    The Claims Examiner Trainee will process insurance claims for property or commercial losses based on coverage, appraisal, and verifiable damage. Interacts with independent adjusters and policy holders, reviews claim forms and other records to determine insurance coverage, payment recommendations and settlements have been made in accordance with company practices, procedures, and Fair Claims Settlement Practices regulations. (Located in Ontario, CA for 6 months, then Remote thereafter. Trainee class begins 10/4/21)

    PRINCIPAL DUTIES AND RESPONSIBILITIES

    • Investigate, evaluate, and adjust claims, applying technical knowledge and human relations skills to promote fair and prompt settlement of claims.
    • Adjust reserves and provide reserve recommendations to ensure reserving activities are consistent with company policies.
    • Enter claim transactions, such as payments, reserves, notes, and other documentation in a clear and concise manner.
    • Examine claims investigated by independent adjusters, including further investigation of questionable claims to determine payment authorization.
    • Conduct daily diary reviews on claim files to ensure status letters are sent to policyholders timely and in accordance with Department of Insurance regulations.
    • Pay and process claims within designated authority level.
    • Supervise independent adjusters to ensure they have followed CFP IA Guidelines.
    • Comprehensive understanding of policy contract/statutes and claims processes of the CFP.
    • Understanding of fraudulent and illegal practices.
    • Maintains compliance with the Department of Insurance and Company policy & procedures.
    • Reviews reports submitted by independent adjusters, verifies coverage, and authorizes timely payments to policyholders.
    • Reviews independent adjuster’s correspondences to policyholders for accuracy and completeness. Communicates to adjusters and/or others involved to secure missing information.
    • Promptly negotiates settlements, making sure that the settlement reflects the actual insured losses while ascertaining that the insurer is protected from invalid claims.
    • Confer with Vice President of Claims and legal counsel on claims involving litigation.
    Email Resume
  • Claims Examiner (Remote)

    POSITION SUMMARY:

    Process insurance claims for property or commercial losses based on coverage, appraisal, and verifiable damage.  Interacts with independent adjusters and policy holders, reviews claim forms and other records to determine insurance coverage, payment recommendations and settlements have been made in accordance with company practices, procedures, and Fair Claims Settlement Practices regulations.

    PRINCIPAL DUTIES AND RESPONSIBILITIES:

    • Investigate, evaluate, and adjust claims, applying technical knowledge and human relations skills to promote fair and prompt settlement of claims.
    • Adjust reserves and provide reserve recommendations to ensure reserving activities are consistent with company policies.
    • Enter claim transactions, such as payments, reserves, notes, and other documentation in a clear and concise manner.
    • Examine claims investigated by independent adjusters, including further investigation of questionable claims to determine payment authorization.
    • Conduct daily diary reviews on claim files to ensure status letters are sent to policyholders timely and in accordance with Department of Insurance regulations.
    • Pay and process claims within designated authority level.
    • Supervise independent adjusters to ensure they have followed CFP IA Guidelines.
    • Comprehensive understanding of policy contract/statutes and claims processes of the CFP.
    • Understanding of fraudulent and illegal practices.
    • Maintains compliance with the Department of Insurance and Company policy & procedures.
    • Reviews reports submitted by independent adjusters, verifies coverage, and authorizes timely payments to policyholders.
    • Reviews independent adjuster’s correspondences to policyholders for accuracy and completeness. Communicates to adjusters and/or others involved to secure missing information.
    • Promptly negotiates settlements, making sure that the settlement reflects the actual insured losses while ascertaining that the insurer is protected from invalid claims.
    • Confer with Vice President of Claims and legal counsel on claims involving litigation.
    • Adhere to Federal and State laws and regulation.
    • Any other duties needed to help fulfill the Associations Mission, abide by the Association’s Values and fulfill the Association’s Strategic Objectives.

    EDUCATION AND EXPERIENCE:

    • Minimum Bachelor’s degree or equivalent preferred.
    • Excellent oral and written communication skills.
    • Working experience with MS-Office (especially Word and Excel) is required.
    • 3 to 5 years property claims experience and excellent customer service.
    • Comprehensive understanding of policy contract/statutes and claims processes.
    • Certified in CEA and Fair Claims Settlement Practices.
    Email Resume
  • Product Manager (Remote)

    POSITION SUMMARY

    The Product Manager position is responsible for analyzing and developing product recommendations, including Underwriting guidelines, to ensure a reasonable rate of return for the member carriers. The Manager will use data and insights to develop new business strategies and reporting.

    PRINCIPAL DUTIES AND RESPONSIBILITIES

    • Leads research, analysis, and testing of product changes, roll outs, and channel enhancements.
    • Manages and maintains Underwriting Rate and Rule manuals.
    • Collaborates with actuarial staff to prepare state rate filings and respond to state insurance department inquiries.
    • Conducts research and analysis to provide product and guideline recommendations.
    • Facilitates ad-hoc analysis on specified or varied metrics.
    • Directs team to pull data and analyze metrics regarding Underwriting practices and recommend efficiencies in work processes and vendor/internal tools.
    • Prepares presentations in support of rate changes and other strategic decisions.
    • Uses knowledge of state regulatory guidelines and constraints to assure product compliance.
    • Leads project efforts, collaborating with other departments when needed, to explore business problems, resulting in improvements to underwriting processes and performance results.
    • Ensures timely and accurate application of all underwriting, premium, and policy compliance guidelines and processes supported by meaningful measurements and regular reporting of results.
    • Performs additional duties and/or special projects as required.
    • Adhere to Federal and State laws and regulation.
    • Any other duties needed to help fulfill the Associations Mission, abide by the Association’s Values and fulfill the Association’s Strategic Objectives

    EDUCATION AND EXPERIENCE

    The individual must meet the following requirements:

    • Bachelor’s Degree required.
    • Minimum 3 years of California property product and/or underwriting experience required.
    • Demonstrates strong understanding of rate making principles and processes.
    • Skilled in research and analysis, forming a business case, recommending process improvements, implementing product changes.
    • Ability to work autonomously and is self-directed in accomplishing deliverables.
    • Strong verbal and written communication.
    • Proficiency in Microsoft Office Suite.

    Proven organization and time management skills

    Email Resume
  • Claims Supervisor

    Position Summary:

    Supervises a team of examiners in the investigation of insurance claims for property or commercial losses based on coverage, appraisal, and verifiable damage.  Provides leadership to their assigned team to assure maximum quality and efficiency and adherence to Department of Insurance regulations and internal Claims practices and policies.

    Principal Duties & Responsibilities:  

    • Adjust reserves and provide reserve recommendations to ensure reserving activities are consistent with company policies.
    • Confer with Claims management and/or legal counsel on claims involving litigation.
    • Enter claim transactions, such as payments, reserves, notes, and other documentation in a clear and concise manner.
    • Examine claims investigated by examiners, including further investigation of questionable claims to determine payment authorization.
    • Apply claims technical knowledge and human relations skills to promote fair and prompt settlement of claims.
    • Conduct daily diary reviews on claim files to insure status letters are sent to policyholders timely and in accordance with Department of Insurance regulations.
    • Review and approve claims within designated authority level.
    • Supervise examiners to ensure they have followed CFP IA Guidelines.
    • Verify and analyze data used in settling claims to ensure validity and that settlement is in Understanding of fraudulent and illegal practices.
    • Maintains compliance with the Department of Insurance and Company procedures.
    • Supervises team of claims examiners, verifies coverage, and authorizes timely payments to policyholders
    • Reviews examiners correspondences to policyholders for accuracy and completeness.
    • Communicates to examiners and/or others involved to secure missing information.
    • Promptly negotiates settlements, making sure that the settlement reflects the actual insured losses while ascertaining that the insurer is protected from invalid claims in accordance with company practices and procedures.
    • Evaluates, coaches, and leads assigned examiners in accordance with company human resources and claims processes and procedures.
    • Leads and participates in special projects to improve department quality, efficiency, and customer service.
    • Adhere to Federal and State laws and regulation.
    • Any other duties needed to help fulfill the Associations Mission, abide by the Association’s Values and fulfill the Association’s Strategic Objectives.

    KNOWLEDGE AND SKILLS REQUIREMENTS:

    • Bachelor’s degree or equivalent.
    • Excellent oral and written communication skills.
    • Working experience with MS-Office (especially Word and Excel) is required.
    • Property claims experience and excellent customer service.
    • Comprehensive understanding of policy contract/statutes and claims processes. Previous claim handling experience in Property Field, SIU and Subrogation Claim Handling.

    Certified in CEA and Fair Claims Settlement Practice

    Email Resume
  • Commercial Property Examiner (Remote)

    Position Summary:

    Reviews, evaluates and processes complex commercial insurance claims and makes recommendations for resolution.  Examines, and authorizes commercial insurance claims investigated by independent adjusters.  Interacts with independent adjusters and policyholders to oversee the review of claim forms and other records to determine insurance coverage and that payment recommendations and settlements have been made in accordance with company practices, procedures, and Fair Claims Settlement Practices regulations.

    Principal Duties & Responsibilities:

    • Manages a caseload of commercial property claims from assignment through resolution.
    • Examines commercial claims investigated by independent adjusters to determine the extent of insurance coverage and validity of the claims.
    • Reviews and adjusts commercial loss reserves submitted by independent adjusters to ensure reserving activities are consistent with company policies.
    • Reviews reports submitted by independent adjusters, verifies coverage, and authorizes timely payments to policyholders
    • Reviews independent adjuster’s correspondences to policyholders for accuracy and completeness. Communicates to adjusters and/or others involved to secure missing information.
    • Promptly negotiates settlements, making sure that the settlement reflects the actual insured losses while ascertaining that the insurer is protected from invalid claims.
    • Collaborates with assigned internal personnel and/or legal counsel on claims involving litigation.
    • Investigates, evaluates, and adjusts claims, applying technical knowledge and human relations skills to promote fair and prompt settlement of claims.
    • Oversees independent adjuster files to ensure they have followed CFP IA Guidelines.
    • Verifies and analyzes data used in settling claims to ensure validity and that settlement is in accordance with company practices and procedures.
    • Maintains compliance with the Department of Insurance and Company procedures.
    • Identify fraud or illegal activity indicators and follow internal processes to refer the questionable claim to the appropriate personnel for follow up.
    • Adheres to Federal and State laws and regulation.
    • Any other duties needed to help fulfill the Associations Mission, abide by the Association’s Values and fulfill the Association’s Strategic Objectives.

    Knowledge and Skill Qualifications:

    The individual in this position must meet the following general requirements:

    • Bachelor’s degree or equivalent.
    • 5+ years of property claims adjusting experience, including 2+ years adjusting commercial property claims.
    • Excellent oral and written communication skills.
    • Working experience with MS-Office (especially Word and Excel).
    • Comprehensive understanding of policy contract/statutes and claims processes.

    Certified in CEA and Fair Claims Settlement Practices.

    Email Resume
  • Large Loss Property Claims Examiner (Remote)

    Reviews, evaluates and processes complex insurance claims and makes recommendations for resolution.  Examines, and authorizes insurance claims investigated by independent adjusters.  Interacts with independent adjusters and policyholders to oversee the review of claim forms and other records to determine insurance coverage and that payment recommendations and settlements have been made in accordance with company practices, procedures, and Fair Claims Settlement Practices regulations.

     

    PRINCIPAL DUTIES AND RESPONSIBILITIES
    • Manages a caseload of high complexity property claims from assignment through resolution.
    • Examines large loss claims investigated by independent adjusters to determine the extent of insurance coverage and validity of the claims.
    • Reviews and adjusts large loss reserves submitted by independent adjusters to ensure reserving activities are consistent with company policies.
    • Reviews reports submitted by independent adjusters, verifies coverage, and authorizes timely payments to policyholders
    • Reviews independent adjuster’s correspondences to policyholders for accuracy and completeness. Communicates to adjusters and/or others involved to secure missing information.
    • Leads a team of independent adjusters as assigned during Catastrophe and /or high claims volume time periods.
    • Collaborates with assigned internal personnel and/or legal counsel on claims involving litigation.
    • Investigates, evaluates, and adjusts claims, applying technical knowledge and human relations skills to promote fair and prompt settlement of claims.
    • Oversee independent adjuster files to ensure they have followed CFP IA Guidelines.
    • Verifies and analyzes data used in settling claims to ensure validity and that settlement is in accordance with company practices and procedures.
    • Maintain compliance with the Department of Insurance and Company procedures.
    • Identify fraud or illegal activity indicators and follow internal processes to refer the questionable claim to the appropriate personnel for follow up.
    • Promptly negotiates settlements, making sure that the settlement reflects the actual insured losses while ascertaining that the insurer is protected from invalid claims.

     

    EDUCATION AND EXPERIENCE
    • Bachelor’s degree or equivalent.
    • 5+ years of property claims adjusting experience, including 2+ years adjusting large loss property claims.
    • Excellent oral and written communication skills.
    • Working experience with MS-Office (especially Word and Excel).
    • Comprehensive understanding of policy contract/statutes and claims processes.
    • Certified in CEA and Fair Claims Settlement Practices.

     

    The CA FAIR Plan supports California homeowners in need of fire/property insurance that are unable to obtain in the standard market. We offer a diverse, inclusive environment, fostering teamwork and work-life balance. Join us!

    Email Resume
  • Commercial Underwriter (Remote)

    The Commercial Underwriter evaluates submitted Commercial applications to determine risk acceptability.  He/she handles all transactions related to Commercial submissions including the classification of these risks used for policy rating.  This person assures that risks meet the FAIR Plan’s eligibility and underwriting requirements by continuous adherence to established underwriting standards.

     

    PRINCIPAL DUTIES AND RESPONSIBILITIES
    • Reviews new business Commercial applications for eligibility and completeness based on FAIR Plan underwriting requirements.
    • Reviews policy contract language/forms and uses approved classification systems, rating plans and selection standards to determine eligibility and proper classification for rating.
    • Applies knowledge of insurance principles and coverages.
    • Applies available underwriting tools to guard against adverse risks.
    • Reviews policy contract language/forms and uses approved classification systems, rating plans and selection standards to determine eligibility and proper classification for rating.
    • Identifies, evaluates, and makes underwriting decisions according to FAIR Plan underwriting guidelines and program eligibility
    • Responsible for complex underwriting tasks.
    • Provides technical assistance / training to internal and external customers regarding basic coverage definitions, policy and endorsement provisions, and underwriting acceptability for commercial property coverages.
    • Reviews, evaluates, and monitors inspection reports for compliance and loss prevention.
    • Performs appropriate classification and rate changes upon notification of exposure changes.
    • Evaluates and processes Commercial endorsement referrals and general underwriting correspondence including initial research on Department of Insurance Request for Assistance letters received on Commercial policies.
    • Handles renewal referrals from internal business units to ensure correct rating for Commercial policies.
    • Evaluates existing procedures and recommends adjustments to ensure compliance with applicable guidelines and regulations and to streamline processes.
    • Performs other duties as assigned by the Underwriting Manager or the Vice President of Underwriting.
    • Adheres to Federal and State laws and regulation.
    • Any other duties needed to help fulfill the Associations Mission, abide by the Association’s Values and fulfill the Association’s Strategic Objectives

     

    EDUCATION AND EXPERIENCE
    • Bachelor’s Degree preferred.
    • 2+ years of Commercial Underwriting, or equivalent, experience.
    • Knowledge of Commercial Property products and coverages and the Principles of Insurance.
    • Strong verbal and written communication skills.
    • Attention to detail and accuracy.
    • Proven decision-making skills with minimal direction.
    • Proficient with Computers and Microsoft Office suite.
    • Demonstrated understanding of Commercial Rating principles.

     

    The CA FAIR Plan supports California homeowners in need of fire/property insurance that are unable to obtain in the standard market. We offer a diverse, inclusive environment, fostering teamwork and work-life balance. Join us!

    Email Resume
  • IT Solution Architect (Remote)

    The solution architect examines functional specifications and translates them into system guidelines that shape project development as well as find ways to align projects with enterprise-level systems. This position is responsible for understanding the business objectives and conducting research on existing systems and/or new technology to devise solutions to meet the business needs.

     

    PRINCIPAL DUTIES AND RESPONSIBILITIES
    • Collaborates with the business to understand the problem and / or objective needing a technical solution.
    • Comprehend business strategies and requirements and develop necessary designs and plans to ensure projects and solutions satisfy those needs
    • Stays current with new technology to recommend tools to enhance the Association’s efficiency.
    • Leads the design and implementation of new technology to further the Association’s goals.
    • Gathers functional requirements and assess existing systems to develop project specifications and design.
    • Creates technical specifications from business requirements for programmers and other development staff.
    • Coordinates with test analysts to build test matrixes related to projects.
    • Collaborate with IT staff and business partners to create prototypes and proofs of concept as a means of eliciting and defining requirements,
    • Conducts research on existing systems and configurations to determine whether added time and work is necessary to align the project with enterprise-level systems.
    • Directs and oversees the activities of a team of developers
    • Acts as a liaison between the business and development teams.
    • Works with outside vendors to develop and implement specific aspects of the software solution.
    • Mentor, educate, and train colleagues as requested

     

    EDUCATION AND EXPERIENCE
    • Bachelor’s Degree in computer science or related field.
    • 5 years’ IT experience, with at least 3 years as a solution architect or equivalent experience.
    • Experience leading and implementing large technology projects.
    • Demonstrated project management and business analysis skills.
    • Property and casualty insurance background a plus.
    • 2+ years or Visio or equivalent diagramming experience
    • Understanding of cloud computing platforms employing virtual desktops
    • Sound knowledge of Microsoft SQL databases
    • Onbase content and workflow management software a plus
    • In-depth understanding of system integrations and use of Application Programming Interfaces (API’s)
    Email Resume