The California FAIR Plan

Job Openings

Take a look at positions posted below for availability and complete job descriptions.
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We wish you all the best in your career!

• Billing Technical Analyst I (Remote)

  POSITION SUMMARY
  This Billing Technical Analyst will assist with design, testing, and implementation of billing processes that ensure timely and accurate customer billing. This position combines technical proficiency with financial insight to ensure accurate billing processes as well as to recommend improvements and enhancements. The Billing Technical Analyst analyzes billing transactions and forms to ensure compliance with policies and procedures and performs user acceptance testing of billing functionality for system releases.

  PRINCIPAL DUTIES & RESPONSIBILITIES

  • Assist with the design, testing and implementation of billing processes ensuring timely and accurate customer billing.
  • Perform user acceptance testing of billing functionality for system releases using pre-defined test plans and scripts to identify defects.
  • Document results to track and communicate outcomes. Perform follow-up rounds of testing as needed.
  • Investigate and resolve billing system discrepancies and errors.
  • Collaborate and communicate with other departments to ensure billing accuracy.
  • Ensure invoices accurately reflect terms and conditions agreed to by the organization and comply with Department of Insurance rules and regulations.
  • Identify and recommend opportunities for improvements to billing policies and procedures.
  • Prepare and present analytical reports to identify trends, inefficiencies, delinquent accounts, and other relevant metrics.
  • Monitor billing invoices and forms generation cycles and alert management of failures.
  • Manage ad hoc customer billing and respond to customer inquiries regarding bills.
  • Provide coverage for team members as needed.
  • Participate in cross-training initiatives to ensure continuity of operations and minimize disruption to essential processes.

  SPECIFIC DUTIES & RESPONSIBILITIES (BILLING ANALYST I) 

  • Assist with user acceptance testing of billing functionality for system releases using pre-defined test plans and scripts to identify defects.
  • Assist with preparation of analytical reports.
  • Run Billing SQL queries.

  EDUCATION AND EXPERIENCE

  • Bachelor’s degree in Business Analytics, Computer Science, Accounting, Business Administration or equivalent required.
  • 1 to 3 years accounting or business analytics work experience required (Billing Technical Analyst I).
  •  Strong analytical and problem-solving skills.
  • Excellent oral and written communication skills.
  • Excellent technical skills, including Understanding of Billing workflows of Duck Creek or other Proprietary billing systems., Ability to write clear documentation for billing processes, system configurations, and audit trails
  • Proficient with SQL preferred.
  • Detail oriented and comprehensive documentation skills.
  • Excellent time management skills.
  • Advanced Excel and Word skills. Power Query, Index Match, nested If functions preferred.

  Compensation range: $78,500 -$83,500

  Apply

• Billing Technical Supervisor (Remote)

  POSITION SUMMARY
  The Billing Technical Supervisor oversees billing systems data, data fixes, and business intelligence to ensure financial data is accurate, accessible, and supports strategic decisions. This role is directly involved in identifying Billing User Interface issues, reporting, troubleshooting, UAT testing, and process improvements to comply with accounting policies and procedures. Additionally, this position supervises accounting staff in the daily monitoring of billing system performance and scheduled billing activities. The Billing Technical Supervisor establishes and implements productivity and quality standards and contributes to the development of processes and procedures.

  PRINCIPAL DUTIES & RESPONSIBILITIES 
  •    Supervise Billing department’s technical operations to ensure that billing activities are processed accurately and efficiently.
  •    Evaluate, implement and prepare business requirements to streamline accounting processes, including enhancements to software and billing system.
  •    Supervise identification of system issues, resolutions and User Acceptance Testing (UAT).
  •    Supervise Billing system UAT testing for releases and system upgrades to meet release timelines.
  •    Facilitate communication between stakeholders to identify/fix and validate Billing systems performance.
  •    Ensure timely and efficient month-end, quarter-end, and year-end close processes.
  •    Ensure that staff complies with organizational accounting policies and procedures.
  •    Ensure timely delivery of accurate documentation, reconciliations and reports to fulfill internal and external audit requests.
  •    Liaise with Information Technology, Product Development and other departments as required.
  •    Supervise and develop Accounting staff. Provide direction and guidance as needed to accomplish team goals.
  •    Conduct annual review and counseling of Accounting Staff.
  •    Perform backup duties within the department as required.

  EDUCATION & EXPERIENCE
  •    Bachelor’s degree in Business Analytics, Computer Science, Accounting, Business Administration or equivalent.
  •    3 to 5 years of relevant Billing system or accounting technical experience.
  •    1 to 3 years of supervisory experience
  •    Intermediate to advanced Microsoft Excel and Word skills.
  •    Strong organizational skills, attention to detail, ability to prioritize and meet deadlines.
  •    Excellent oral and written communication skills. Excellent technical skills
  •    Duck Creek Technologies insurance system experience with an emphasis in Billing module preferred.

  Compensation range: $100,000-$110,000

  Apply

• Catastrophe Property Claims Examiner II (Remote)

  POSITION SUMMARY
  The Catastrophe Claims Examiner II processes insurance claims for property losses based on coverage, appraisal, and verifiable damage. They interact with independent adjusters and policy holders, review claim forms and other records to determine insurance coverage. Make payment recommendations and settlements in accordance with company practices, procedures, and Fair Claims Settlement Practices regulations.

  PRINCIPAL DUTIES & RESPONSIBILITIES
  •    Investigate, evaluate, and resolve claims, applying technical knowledge and human relations skills to promote fair and prompt settlement of claims.
  •    Adjust reserves and provide reserve recommendations to ensure reserving activities are consistent with company policies.
  •    Enter claim transactions, in a clear and concise manner.
  •    Examine claims inspected by independent adjusters, including further investigation of questionable claims, verification of coverage, and timely issuance of payments to policyholders.
  •    Conduct daily diary reviews on claim files to ensure status letters are sent to policyholders in accordance with Department of Insurance regulations.
  •    Pay and process claims within designated authority level.
  •    Supervise independent adjusters to ensure adherence to CFP IA Guidelines.
  •    Maintain compliance with the Department of Insurance and Company policy and procedures.
  •    Create correspondence to policyholders that is accurate and complete. Communicate with insureds and/or others involved to secure missing information.
  •    Promptly negotiate settlements, making sure that the settlement reflects the actual insured losses while ensuring that the insurer is protected from invalid claims.
  •    Confer with Claims Management and legal counsel on claims involving litigation.
  •    Requires up to 25% travel, limited to periods of catastrophic events.

  ADDITIONAL DUTIES & RESPONSIBILITIES
  Catastrophe Claims Examiner II: This role may include handling the entire claim (except inspection), or may be responsible for a specific coverage, such as Personal Property or Fair Rental Value. This role will focus on claims ranging from $100,000 to $300,000 in damages, but the Claims Examiner II may receive larger or smaller claims when necessary.

  EDUCATION & EXPERIENCE
  • Minimum bachelor’s degree or equivalent preferred.
  • Excellent oral and written communication skills.
  • Working experience with MS-Office (especially Word and Excel) is required.
  • 2 + years property claims experience and excellent customer service.
  • Certified in CEA and Fair Claims Settlement Practices.

  Compensation range: $80,000-$90,000

  Apply

• Catastrophe Property Claims Examiner III (Remote)

  POSITION SUMMARY
  The Catastrophe Claims Examiner III processes insurance claims for property losses based on coverage, appraisal, and verifiable damage. They interact with independent adjusters and policy holders, review claim forms and other records to determine insurance coverage. Make payment recommendations and settlements in accordance with company practices, procedures, and Fair Claims Settlement Practices regulations.

  PRINCIPAL DUTIES & RESPONSIBILITIES
  •    Investigate, evaluate, and resolve claims, applying technical knowledge and human relations skills to promote fair and prompt settlement of claims.
  •    Adjust reserves and provide reserve recommendations to ensure reserving activities are consistent with company policies.
  •    Enter claim transactions, in a clear and concise manner.
  •    Examine claims inspected by independent adjusters, including further investigation of questionable claims, verification of coverage, and timely issuance of payments to policyholders.
  •    Conduct daily diary reviews on claim files to ensure status letters are sent to policyholders in accordance with Department of Insurance regulations.
  •    Pay and process claims within designated authority level.
  •    Supervise independent adjusters to ensure adherence to CFP IA Guidelines.
  •    Maintain compliance with the Department of Insurance and Company policy and procedures.
  •    Create correspondence to policyholders that is accurate and complete. Communicate with insureds and/or others involved to secure missing information.
  •    Promptly negotiate settlements, making sure that the settlement reflects the actual insured losses while ensuring that the insurer is protected from invalid claims.
  •    Confer with Claims Management and legal counsel on claims involving litigation.
  •    Requires up to 25% travel, limited to periods of catastrophic events.

  ADDITIONAL DUTIES & RESPONSIBILITIES
  Catastrophe Claims Examiner III: This role may include handling the entire claim (except inspection), or may be responsible for a specific coverage, such as Personal Property or Fair Rental Value. This role will focus on claims over $300,000 in damages, but the Claims Examiner III may receive smaller claims when necessary.

  EDUCATION & EXPERIENCE
  •    Minimum bachelor’s degree or equivalent preferred.
  •    Excellent oral and written communication skills.
  •    Working experience with MS-Office (especially Word and Excel) is required.
  •    2 + years property claims experience and excellent customer service.
  •    Certified in CEA and Fair Claims Settlement Practices.

  ADDITIONAL REQUIREMENTS (PRIOR EXPERIENCE)
  Catastrophe Claims Examiner III: 5 years total claims experience, 2 years handling homeowner claims over $300,000.

  Compensation range: $90,000-$100,000

  Apply

• Commercial Property Claims Examiner II (Remote)

  POSITION SUMMARY
  The Commercial Property Examiner II reviews, evaluates and processes complex commercial insurance claims and makes recommendations for resolution.  Additionally, this role will examine and authorize commercial insurance claims investigated by independent adjusters. Lastly, the commercial property examiner will review claim forms and other records to determine insurance coverage, ensuring payment recommendations and settlements have been made correctly.

  PRINCIPAL DUTIES & RESPONSIBILITIES  
  • Manage a caseload of commercial property claims from assignment through resolution.
  • Examine commercial claims investigated by independent adjusters to determine the extent of insurance coverage and validity of the claims.
  • Review and adjust commercial loss reserves, correspondence, reports, verify coverage and authorize payments submitted by independent adjusters.
  • Collaborate with internal personnel and/or legal counsel on claims involving litigation.
  • Investigate, evaluate, and adjust claims, applying technical knowledge and human relations skills to promote fair and prompt settlement of claims.
  • Oversee independent adjuster files to ensure they have followed CFP IA Guidelines.
  • Verify and analyze data used in settling claims to ensure validity and that settlement is in accordance with company practices and procedures.
  • Maintain compliance with the Department of Insurance and Company procedures.
  • Identify fraud or illegal activity indicators and follow internal processes to refer the claims to the appropriate personnel for follow up.
  • Promptly negotiates settlements ensuring the settlement reflects the insured losses while confirming the insurer is protected from invalid claims.

  ADDITIONAL DUTIES & RESPONSIBILITIES 
  Commercial Claims Examiner II:  The Commercial Property Examiner II role will focus on commercial claims up to $500,000.

  KNOWLEDGE & SKILL REQUIREMENTS
  • Bachelor’s degree or equivalent.
  • 5+ years of property claims adjusting experience, including 2+ years commercial property claims preferred.
  • Excellent oral and written communication skills.
  • Working experience with MS-Office (especially Word and Excel).
  • Comprehensive understanding of policy contract/statutes and claims processes.
  • Certified in CEA and Fair Claims Settlement Practices.

  ADDITIONAL REQUIREMENTS (PRIOR EXPERIENCE)

  Commercial Claims Examiner II:  2 years of commercial experience.

  Compensation range: $85,000-$95,000

  Apply

• HR Manager (Remote)

  POSITION SUMMARY
  The Human Resources Manager develops, guides and manages the FAIR Plan’s human resources activities, policies and programs ensuring regulatory compliance, dispute resolution and employee relations. The Human Resources Manager will articulate and support a human resource management strategy that aligns with the Association’s values, mission and strategic objectives.

  PRINCIPAL DUTIES & RESPONSIBILITIES
  • Manage and oversee the Human Resource Analyst, Representative and Human Resources function.
  • Develop a detailed understanding of the business –departments, jobs, structure and processes.
  • Assess needs for HR services and develop strategies to meet those needs.
  • Coordinate management training in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment.
  • Address all employee relations issues and other immediate issues to minimize risk.
  • Promote positive team member relations and communication by counseling team members and proactively facilitating conflict resolution between team members.
  • Recommend improvement of the Association’s policies, procedures, and practices on personnel matters.
  • Maintain knowledge of industry trends and employment legislation.
  • Ensure compliance with federal, state and local legislation pertaining to all personnel matters.
  • Communicate changes in the Association’s personnel policies and procedures and ensure that proper compliance is followed.
  • Consult with legal counsel as appropriate on personnel matters.
  • Recommend, evaluate and participate in talent assessment, learning and staff development for the Association.
  • Develop and maintain a human resource information system that meets the Association’s needs.
  • Implement Safety policies and programs as required by business and federal and state regulations.
  • Performs additional duties or special projects as assigned
  • Ensure all human resources practices, employee relations matters, and personnel actions comply with applicable California labor and employment laws, regulations, and agency requirements

  EDUCATION & EXPERIENCE
  • Bachelor’s degree in Human Resources, Business or related field required
  • PHR or similar Human Resources certification preferred
  • 7-10+ years of progressively more responsible positions in human resources
  • 5+ years of experience in investigating employee relations matters
  • Extensive knowledge of California employment laws and regulations
  • Must be a current resident of California and maintain California residency throughout employment
  • Candidates located in the Los Angeles metropolitan area are strongly preferred
  • Comprehensive knowledge of Human Resource principles, techniques and procedures, as well as strategies to assess and resolve human resource issues
  • Extensive knowledge of HR/personnel practices and principles is required, such as applicable labor, pay, benefits, and health and safety laws and California regulations

  Compensation range: $140,000-$145,000

  Apply

• Staff Accountant I (Remote)

  POSITION SUMMARY
  The Staff Accountant will maintain financial procedures and record financial transactions for assets, liabilities, income and expenses. The Staff Accountant also ensures financial compliance through preparation of reports and financial statements.

  PRINCIPAL DUTIES & RESPONSIBILITIES
  • Prepare, process and post journal entries timely and accurately.
  • Assure that financial accounts are reconciled timely and accurately.
  • Support timely and efficient month-end, quarter-end, and year-end close processes.
  • Perform account analysis to identify and explain variances.
  • Maintaining proper documentation and filing of supporting documents, including approvals.
  • Assist with internal and external audit requests.
  • Liaise with the bank and other parties as required.
  • Perform backup duties within the department as required.

  SPECIFIC DUTIES & RESPONSIBILITIES (STAFF ACCOUNTANT I) – PREMIUM ACCOUNTING
  • Prepare, process, and reconcile daily and monthly accounts receivable journal entries.
  • Process daily accounts receivable pending (suspense and unidentified payment) items ensuring appropriate application to policies and unapplied funds are returned to customers timely.
  • Review, recommend and process accounts receivable items for collections per FAIR Plan policies.
  • Assists with the design, testing and implementation of billing processes that ensure timely and accurate billing of customers.
  • Perform user acceptance testing of billing functionality for system releases using pre-defined test plans and scripts to identify defects. Follows uniform testing procedures. Documents results and uses designated systems and tools to track and communicate outcomes. Performs follow-up rounds of testing as needed.
  • Investigates and resolves billing system discrepancies and errors.
  • Collaborate and communicate with other departments to ensure billing accuracy.
  • Ensures that invoices accurately reflect terms and conditions agreed to by the organization and comply with Department of Insurance rules and regulations.
  • Identify and recommend opportunities for improvements to billing policies and procedures.
  • Prepare and present analytical reports to identify trends, inefficiencies, delinquent accounts, and other relevant metrics.
  • Monitor billing invoices and forms generation cycles and alert management of failures.
  • Responsible for ad hoc customer billing and responding to customer inquiries regarding bills.

  EDUCATION & EXPERIENCE
  • Bachelor’s degree or equivalent in Accounting or related field.
  • 0 to 3 years of relevant work experience. (Staff Accountant I).
  • Knowledge of systems and processes related to treasury and financial management.
  • Strong analytical and problem-solving skills.
  • Strong attention to detail and ability to operate with a high degree of accuracy.
  • Strong initiative, organizational skills and ability to self-manage while remaining flexible to changing tasks and priorities.
  • Excellent Typing skills and 10 Key by touch.
  • Microsoft Office suite experience required; strong Excel skills preferred.
  • Microsoft Dynamics GP experience preferred.
  • Insurance background a plus.

  Compensation range: $76,741-$80,741

  Apply

• Staff Accountant I-Financial Accounting (Remote)

  POSITION SUMMARY
  The Staff Accountant I (Financial Accounting) will maintain financial procedures and record financial transactions for assets, liabilities, income and expenses. The Staff Accountant also ensures financial compliance through preparation of reports and financial statements.

  PRINCIPAL DUTIES & RESPONSIBILITIES
  •    Prepare, process and post journal entries timely and accurately.
  •    Assure that financial accounts are reconciled timely and accurately.
  •    Support timely and efficient month-end, quarter-end, and year-end close processes.
  •    Perform account analysis to identify and explain variances.
  •    Maintaining proper documentation and filing of supporting documents, including approvals.
  •    Assist with internal and external audit requests.
  •    Liaise with the bank and other parties as required.
  •    Perform backup duties within the department as required.

  SPECIFIC DUTIES & RESPONSIBILITIES (STAFF ACCOUNTANT I) – FINANCIAL ACCOUNTING 
  •    Prepare and file monthly, quarterly, and annual financial statements.
  •    Ensures accuracy of journal entries and reconciliations of data sources to the general ledger.
  •    Maintain the general ledger system and reports, including processing and uploading changes to general ledger accounts using Integration Manager (Great Plains).
  •    Responsible for preparation and filing of annual escheat reports including remittance of monies to various states in a timely manner.
  •    Assist in the preparation and submission of compliance and regulatory filings such as statistical and financial data requests from Department of Insurance, data calls, and US census reports.
  •    Perform validity checks on accounting reports from Information Systems to ensure that they are generated accurately and on a timely basis.

  EDUCATION & EXPERIENCE
  •    Bachelor’s degree or equivalent in Accounting or related field.
  •    0 to 3 years of relevant work experience. (Staff Accountant I).
  •    Knowledge of systems and processes related to treasury and financial management.
  •    Strong analytical and problem-solving skills.
  •    Strong attention to detail and ability to operate with a high degree of accuracy.
  •    Strong initiative, organizational skills and ability to self-manage while remaining flexible to changing tasks and priorities.
  •    Excellent Typing skills and 10 Key by touch.
  •    Microsoft Office suite experience required; strong Excel skills preferred.
  •    Microsoft Dynamics GP experience preferred.
  •    Insurance background a plus.

  Compensation range: $76,741-$80,741

  Apply