The California FAIR Plan

Job Openings

Take a look at positions posted below for availability and complete job descriptions.
Please review our California Consumer Privacy Rights Act Notice to Applicants and Employees prior to submitting your resume.
We wish you all the best in your career!

• A/P Staff Accountant (Hybrid)

  Position Summary

  The Staff Accountant is responsible for timely and accurate processing of invoices and payments. They will assist with maintaining fixed assets schedules and preparation of journal entries.

  Principal Duties & Responsibilities 

  • Process daily transactions in accounts payable (i.e. obtain approvals and issue checks).
  • Responsible for printing daily premium refund checks and monthly commission checks utilizing MHC check printing software.
  • Support timely and efficient accounts payable daily and month-end close processes.
  • Perform vendor maintenance in general ledger, including set up of payment locations and creation of new vendor request forms and/or change forms.
  • Responsible for maintaining proper filing of paid and unprocessed invoices.
  • Maintain and keep current W9 documents for Accounts Payable vendors.
  • Assist with calendar and fiscal year accounts payable close process in general ledger.
  • Responsible for monitoring company credit card, ensuring all transactions are approved with proper receipts submitted.
  • Process month end journal entry for credit card transactions
  • Process employee garnishment, broker garnishment and broker’s backup withholding.
  • Process and upload disbursements using Integration Manager (Great Plains).
  • Perform backup duties for, W-9 and 1099 reporting process.
  • Assist external auditors during audit time.

  Knowledge and Skill Qualifications

  • Bachelor’s degree or equivalent in Accounting.
  • 3 to 5 years of relevant work experience.
  • Excellent oral and written communication skills.
  • Proficient to advanced Microsoft Excel and Word skills.
  • Strong knowledge of Microsoft Dynamics Great Plains, including the Payables Module.
  • Motivated and result oriented.

  Apply

• Billing Supervisor (Hybrid)

  POSITION SUMMARY

  The Billing Supervisor is responsible for supervision of billing specialists and billing representatives. This role will supervise daily operations of accounts receivable, premium cash receipts/disbursements and collections. Additionally, this role will assist with distribution of accounting operations financial data and statistics to senior management and external sources.

  PRINCIPAL DUTIES AND RESPONSIBILITIES

  • Supervise premium accounts receivable, premium accounts payable, premium collections and billing staff.
  • Supervise prompt processing of lockbox activity including suspense and unidentified payment activity and collections.
  • Perform Duck Creek billing administrator functions for premium receipts and disbursements and pay plan changes.
  • Assist in maintaining accounting policy and procedures and Billing System training materials that comply with California FAIR Plan practices.

  • Assist with daily and month-end close processes as needed.
  • Handle and resolve escalated billing and accounts receivable matters promptly
  • Supervise Premium Collections and report to management on resolution of pending accounts and write-offs.
  • Assist in the evaluation of accounting processes and improvements to streamline processes.
  • Assist in various projects including implementation and testing of new business processes.

  • Assist management and Product team to recommend and implement new pay plans, including applicable fees, or changes to existing pay plans and/or fees as needed.
  • Assist with preparation of financial audit requests.
  • Liaise with bank personnel concerning cash transactions and government agencies in matters of other inquiries.
  • Supervise and develop accounting staff. Provide direction and guidance to staff to accomplish team goals.
  • Responsible for annual reviews, counseling, coaching, and training of Billing staff.

  EDUCATION AND EXPERIENCE

  • Bachelor’s degree in accounting or business administration or equivalent.
  • 2 to 4 years of relevant accounting experience.
  • Minimum 2 years of supervisory level experience.
  • Proficient to advanced Microsoft Excel and Word skills.

  • Strong organizational skills, attention to detail, ability to prioritize and meet deadlines.
  • Exhibit excellent oral and written communication skills.
  • Knowledge of Duck Creek Billing System or exposure to Insurance systems a plus.

  Apply

• Commercial Property Examiner (Remote)

  POSITION SUMMARY

  The Commercial Property Examiner reviews, evaluates and processes complex commercial insurance claims and makes recommendations for resolution.  Additionally, this role will examine and authorize commercial insurance claims investigated by independent adjusters. Lastly, the commercial property examiner will review claim forms and other records to determine insurance coverage, ensuring payment recommendations and settlements have been made correctly.

  PRINCIPAL DUTIES & RESPONSIBILITIES 

  • Manage a caseload of commercial property claims from assignment through resolution.
  • Examine commercial claims investigated by independent adjusters to determine the extent of insurance coverage and validity of the claims.
  • Review and adjust commercial loss reserves, correspondence, reports, verify coverage and authorize payments submitted by independent adjusters.
  • Collaborate with internal personnel and/or legal counsel on claims involving litigation.
  • Investigate, evaluate, and adjust claims, applying technical knowledge and human relations skills to promote fair and prompt settlement of claims.
  • Oversee independent adjuster files to ensure they have followed CFP IA Guidelines.
  • Verify and analyze data used in settling claims to ensure validity and that settlement is in accordance with company practices and procedures.
  • Maintain compliance with the Department of Insurance and Company procedures.
  • Identify fraud or illegal activity indicators and follow internal processes to refer the claims to the appropriate personnel for follow up.
  • Promptly negotiates settlements ensuring the settlement reflects the insured losses while confirming the insurer is protected from invalid claims.

  KNOWLEDGE & SKILL REQUIREMENTS

  • Bachelor’s degree or equivalent.
  • 5+ years of property claims adjusting experience, including 2+ years commercial property claims preferred.
  • Excellent oral and written communication skills.
  • Working experience with MS-Office (especially Word and Excel).
  • Comprehensive understanding of policy contract/statutes and claims processes.
  • Certified in CEA and Fair Claims Settlement Practices.

  Apply

• HR Analyst (Remote)

  POSITION SUMMARY

  The Human Resource Analyst will perform duties at the professional level in some or all of the following functional areas: compensation, training, employment, affirmative action, benefits administration and payroll functions. This position requires an extremely perceptive person who is capable of relating to individuals at all levels within the organization. The HR Analyst must be sensitive to the Association needs, employee goodwill and the business needs.

  PRINCIPAL DUTIES AND RESPONSIBILITIES

  • Administer and support the administration of all HR-related responsibilities, including but not limited to: on-boarding, performance management, benefits, training programs, employee relations, payroll, compliance, and terminations.
  • Administer benefits including enter benefit elections, resolve employee claim and eligibility issues.
  • Process Leave of Absence requests, provide guidance to employees and track leaves to ensure proper classification and payment.
  • Conduct ongoing communications to ensure employee engagement and morale.
  • Administer retiree medical benefits programs.
  • Administer and prepare annual performance management and salary step processes.
  • Collect and maintain HR data related to compensation, benefits, training, and recruitment, to help make recommendations for improvement.
  • Process ADP payroll for active employees and retirees.
  • Process and administer employee garnishments.
  • Conduct 401K compliance testing.
  • Perform financial audits.
  • Process FSA and NAMIC invoices.
  • Prepare documentation to respond to subpoenas and Attorney requests.
  • Review PPIO Census Data and submit report to Principal.
  • As requested, prepare internal employee communications regarding compensation, benefits, and/or company policies.
  • Act as initial point of contact on employee relations, investigations, worker injuries, and leave of absence within the talent management scope of Human Resources.
  • Consult with HR Manager and/or Legal on employee legal matters or issues.

  EDUCATION AND EXPERIENCE

  • Bachelor’s degree and/or HR Certification preferred
  • 4 years of Human Resources experience, or equivalent
  • Proficient at Microsoft Office Suite of Products
  • Strong interpersonal skills
  • Ability to organize and prioritize
  • Detail oriented
  • Experience with ADP and BambooHR preferred

  Apply

• Large Loss/Commercial Property Examiner (Remote)

  Position Summary

  The Large Loss/Commercial Property Examiner reviews, evaluates and processes complex residential and commercial insurance claims and makes recommendations for resolution. They will examine and authorize insurance claims investigated by independent adjusters. In addition, they will interact with independent adjusters and policyholders to oversee the review of claim forms and other records to determine insurance coverage and that payment recommendations and settlements have been made in accordance with company practices, procedures, and Fair Claims Settlement Practices regulations.

  Principal Duties & Responsibilities 

  • Manages a caseload of high complexity residential and commercial property claims from assignment through resolution.
  • Examines high complexity residential and commercial property claims investigated by independent adjusters to determine the extent of insurance coverage and validity of the claims.
  • Reviews and adjusts large loss reserves submitted by independent adjusters to ensure reserving activities are consistent with company policies.
  • Reviews reports submitted by independent adjusters, verifies coverage, and authorizes timely payments to policyholders.
  • Prepares accurate and complete professional correspondence to policyholders and others. Communicates to adjusters and/or others involved to secure missing information.
  • Promptly negotiates settlements, making sure that the settlement reflects the actual insured losses while ascertaining that the insurer is protected from invalid claims.
  • Leads a team of independent desk examiners as assigned during Catastrophe and /or high claims volume time periods.
  • Collaborates with assigned internal personnel and/or legal counsel on claims involving litigation.
  • Investigates, evaluates, and adjusts claims, applying technical knowledge and human relations skills to promote fair and prompt settlement of claims.
  • Oversee independent adjuster files to ensure they have followed CFP IA Guidelines.
  • Verifies and analyzes data used in settling claims to ensure validity and that settlement is in accordance with company practices and procedures.
  • Maintain compliance with the Department of Insurance and Company procedures.
  • Identify fraud or illegal activity indicators and follow internal processes to refer the questionable claim to the appropriate personnel for follow up.

  Knowledge and Skill Qualifications

  • Bachelor’s degree or equivalent.
  • 5+ years of property claims adjusting experience, including 3 to 4 years adjusting large loss & complex commercial property claims.
  • Excellent oral and written communication skills.
  • Working experience with MS-Office (especially Word and Excel).
  • Comprehensive understanding of policy contract/statutes and claims processes.
  • Certified in CEA and Fair Claims Settlement Practices preferred.

  Apply

• IT Application Developer Supervisor (Remote)

  POSITION SUMMARY

  The Application Developer Supervisor is the primary point of contact on implementation projects for all internal Duck Creek project teams and is recognized by the project team as the expert on the product and project.

  PRINCIPAL DUTIES AND RESPONSIBILITIES

  • Oversee the development team to ensure the configuration and custom components meet application requirements and performance goals.
  • Oversee the configuration, building, and testing of the application ensuring that code adheres to standards, best practices, and architectural guidelines.
  • Conduct regular code reviews to maintain code quality, identify areas for improvement, and provide constructive feedback to team members.
  • Ensure debugging and remediation of application system errors are being handled promptly and efficiently.
  • Lead discussions with Business Stakeholders to understand and translate technical requirements into user and application requirements.
  • Lead development team and deliver successful outcomes, while anticipating business challenges and implementing solutions.
  • Serve as primary point of escalation for project team and customer, engaging leadership only when necessary, articulating issues, calling out risks on developing efforts.
  • Provide summary project status reporting visibility for all internal DC project implementations to CFP IT leadership.
  • Lead CFP Development team, providing guidance, support, and mentorship to foster their professional growth and development.
  • Stay updated on emerging technologies, industry trends, and incorporate relevant advancements into our development processes.
  • Performs other related duties and activities as required.

  EDUCATION AND EXPERIENCE

  • Bachelor’s degree, or equivalent in Computer Science, Computer Engineering, Information Systems, or a closely related Computer/IT technical and analytics field
  • Minimum of 12 years’ experience with in-depth knowledge of front-end and back-end technologies
  • Experience in implementing P&C Insurance software applications.
  • Experience in HTML, ASP, JavaScript, Python, C#, and XML preferred.
  • Experience with modern web development frameworks and libraries (e.g., React, Angular, Node.js).
  • Experience with DevOps and Cloud technologies.
  • Solid understanding of database technologies, RESTful APIs, and AWS cloud computing platforms.
  • Demonstrated experience leading a team and managing employee performance.
  • Facilitation experience for conducting requirements gathering and stakeholder agreement meetings.
  • Familiar with business process design concepts and principles.
  • Familiarity with insurance products, rules, and methodologies desirable.
  • Excellent communication skills, with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders. Experience with Duck Creek or any other core systems platform is preferred.
  • Excellent analytical and problem-solving skills

  Apply

• IT Application Test Supervisor (Remote)

  POSITION SUMMARY

  The IT Application Test Supervisor will apply subject matter expertise to oversee the testing process of services and products to ensure quality standards and project deadlines are met. The IT Application Test Supervisor will define, design, and deliver all testing work, including functional testing, system integration testing, regression, and support user acceptance testing. Additionally, this role will document queries, defects and provide adequate data to allow rapid resolution using DevOps, Agile methodologies, and best practices.

  PRIMARY DUTIES & RESPONSIBILITIES

  • Manage the flow of day-to-day operations within the manual and automated functional testing teams.
  • Plan, develop, execute, and maintain test strategy across products and platforms of the Association.
  • Analyze all testing needs based on software code development for internal business units.
  • Manage the testing efforts of the team with timely escalation of software code failure for triage.
  • Work with internal and external stakeholders to triage and prioritize issues for resolution.
  • Agree on Sprint testing timelines through collaboration with business areas within the IT department: Infrastructure, Development (Software and Database), and Business Analysts to ensure established deadlines are met.
  • Provide leadership, support, and guidance to team members.
  • Monitor testing progress that meet software code deployment deadlines for the Duck Creek Technologies platform.
  • Define and schedule load testing for the Duck Creek Technologies production environment.
  • Create and distribute reports to executive leadership and management on testing efforts.
  • Communicate the status of testing initiatives, quality risks, dependencies, gaps, or issues to the stakeholder groups and lead triage meetings.
  • Establish, document, enhance QA processes, and train internal and external stakeholders on those processes.
  • Define quality metrics and implement measurements to determine testing efficiency

  EDUCATION & EXPERIENCE REQUIREMENTS

  • Bachelor’s degree in Information Systems or related discipline.
  • Minimum of 5 years’ experience managing a testing team comprised of internal and external resources.
  • Solid hands-on experience with SAAS platforms, such as Duck Creek On-Demand and similar products (i.e., Guidewire)
  • Experience developing and executing comprehensive test plans and cases in Test Plans on various Test Management Tools.
  • Excellent organization, communication, leadership, project, and time management skills.

  Apply

• Procurement Specialist (Remote)

  POSITION SUMMARY

  The Procurement Specialist develops and manages vendor contracts and service level agreements.   This position oversees the vendors’ day-to-day operations, identifies training needs, tracks contract termination or extension dates, and tracks performance.

  PRINCIPAL DUTIES & RESPONSIBILITIES

  • Develops and maintains standard metrics of vendor performance.
  • Develops and maintains standard metrics for monitoring vendor bills and policies.
  • Maintains strategic relationships with existing and new vendors to service immediate and emerging needs.
  • Conduct monthly audits of service level agreements, with a focus on quality management and process improvement.
  • Act as the California Earthquake Agency liaison.
  • Purchase goods or services that meet the quantity and quality expectations of the organization
  • Evaluate, manage and negotiate contracts with vendors
  • Stay up to date on industry trends and new products
  • Compare available goods with industry trends to determine appropriate pricing
  • Manage the procurement of products and services
  • Negotiate and draft contract terms and conditions
  • Ensure compliance with all related laws and regulations
  • Analyze and evaluating supplier performance
  • Develop and maintaining supplier relationships
  • Coordinate with other departments

  EDUCATION AND EXPERIENCE

  • Bachelor’s degree or equivalent
  • 2+ years in vendor management
  • Strong verbal and written communication skills are required
  • Demonstrated ability to plan, delegate and evaluate progress toward goals is necessary for managing these projects.
  • 4+ years managing and negotiating vendor contracts
  • Demonstrated communication skills, both verbal and writing skills
  • Proficient with Microsoft Office Suite of Products.

  Apply