January 30, 2025
The California FAIR Plan, a not-for-profit catastrophe insurer of last resort, continues to manage claims related to the Southern California wildfires and is making payments, including advance payments, to customers who have submitted claims.
As of January 28, the FAIR Plan has received over 3,200 claims for damage caused by the Pacific Palisades Fire and over 1,200 claims for damage caused by the Eaton Fire. The claims vary according to the type and amount of coverage and loss. All claims received by January 28 have been assigned to examiners.
We remain focused on helping customers and paying all covered claims as soon as possible.
The FAIR Plan is maintaining its expanded staffing levels, comprising approximately 250 desk examiners and field adjusters working on claims. We use independent adjusting firms where damage inspections are needed. We also contract with third-party catastrophe examiners and adjusters to help meet surging demand, and have hired additional temporary staff, including customer service representatives, to support policyholders during this challenging time.
The FAIR Plan continues to participate in events to help customers file claims and expedite the payment process, including town halls, webinars and workshops, led by the California Department of Insurance and other state and community leaders. More information is available on www.insurance.ca.gov(California Department of Insurance website), www.caloes.ca.gov (Cal OES) and www.CFPnet.com (FAIR Plan website).
The FAIR Plan has payment mechanisms in place to ensure all covered claims will be paid. The FAIR Plan is accessing reinsurance to help pay claims. We have not yet asked the California Insurance Commissioner for an assessment in response to the Southern California fires. By statute, the FAIR Plan, with the approval of the California Insurance Commissioner, has the right to assess all admitted insurers licensed to sell and selling property insurance in California to help pay for FAIR Plan losses.
The FAIR Plan does not have a role in determining how insurers manage costs associated with an assessment.
We continually monitor our financial position, which evolves daily, and whether we will need to tap into available mechanisms. The FAIR Plan is responsibly prioritizing available funding to pay claims and related expenses.
Previous statements, including information regarding exposure and payment mechanisms related to the Southern California wildfires, are available at available at www.cfpnet.com/news.
Additional information about submitting claims, including responses to frequently asked claims questions, and key statistics and data is available at www.cfpnet.com..
The above information can be attributed to the California FAIR Plan.
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About the FAIR Plan
The FAIR Plan is a private association comprised of all insurers licensed to
write property insurance in California and is funded primarily through the
policies it sells to customers. The FAIR Plan is not a state agency and is not
funded by the state or other public agencies.
The FAIR Plan offers basic property insurance for all Californians who cannot
access coverage in the voluntary insurance marketplace. As an insurer of
“last resort,” the FAIR Plan was established by statute to provide a temporary
safety net for consumers who need fire insurance until coverage through the
voluntary market is available. For more information, visit CFPnet.com.
For questions contact:
media@cfpnet.com